English Call Center
7 months ago
**Role Description**
This is a full-time on-site role for a Customer Support Representative located in Cairo, Egypt. The Customer Support Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and troubleshooting customer issues. Strong communication skills are essential for this role.
**Qualifications**
- Customer Support and Customer Service skills
- Excellent communication skills
- Ability to troubleshoot and resolve customer issues
- Experience in a customer-facing role
- Strong problem-solving abilities
- Bachelor's degree in a relevant field is a plus
**Benefits**
- Competitive salary (starting from **6250EGP, up to 15000EGP** (Based on English level)
- Social and Medical insurance (400k)
- Flexible work benefits (VPN Line, Premium Card, discounts in some stores)
- **Career progression opportunities.**:
- **5% or 10% salary increase after 6 months**
**Requirements**:
- 18+ years old
- Comfortable working rotational shifts
- Graduates or undergraduate (Gap year, Drop out, No midterms, No attendance)
- Strong English communication skills **(B2/C1)**
**Schedule**
- 24/7 shifts
- 5 days on, 2 days off (rotating schedule)
- 9 hours per day, including a 1-hour break
- The girls' last shift ends at 2:00 AM.
- **Transportation provided door to door for girls**
**Location**:
- Teleperformance Egypt - Cairo - Plaza
- Teleperformance Egypt - El Mohanidisin
Pay: E£6,200.00 - E£15,000.00 per month
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