Technical Officer-social Media Consultant

2 weeks ago


مصر, Egypt World Health Organization Full time

**Contractual Arrangement***: External consultant

**Contract Duration (Years, Months, Days)***: 6 months

**Job Posting***: Apr 20, 2023, 3:56:39 AM

**Closing Date***: May 4, 2023, 4:59:00 PM

**Primary Location***: Egypt-Cairo

**Organization***: EM/WHE WHO Health Emergencies Programme (WHE)

**Schedule***: Full-time

..
- **Purpose of consultancy**

The purpose of the consultancy is to provide technical input to enhance the capacity of WHO-EMRO to detect acute public health events through innovative tools for detection and event management. The consultant will act as the focal point for the different social media platforms. Thus, he/she will act as a liaison between the ECDC on the continuous exchange of learning experience of the platform. The consultant will also be responsible in updating the SOP and deploying the use of social media in public health intelligence work of the Member States. The consultant will also support the detection, verification and risk assessment and communication of acute public health events.
- **Background**

The WHO Health Emergencies Programme (WHE) is mandated to enhance WHO’s capacity for the rapid detection, assessment, and follow-up of all public health risks. This provides the opportunity to establish a framework that facilitates the implementation of a common approach to public health intelligence and public health event management across all levels of the organization.

The Health Emergency Information and Risk Assessment (HIM) Unit is responsible for identifying new public health events, assessing risks to public health, conducting epidemiological surveillance and field investigations, monitoring public health interventions, and communicating public health information to technical partners.

Under the HIM Unit is the Public Health Intelligence (PHI) Team, which is at the forefront of rapidly identifying emerging public health threats, assessing the risks and communicating them. This enables timely response and strategies to address critical needs and avoid further morbidity and mortality. The key to deliver this crucial task is to identify signals within 24 hours, verify, risk assess and communicate and manage these acute public health events. The team systematically uses the Epidemic Intelligence from Open Source (EIOS) and social media platforms in collecting relevant information that may have potential to international public health. The team works 24/7 and produces results with a very tight deadline.

Technical support is needed to provide assistance in the detection of signals through the enhancement of the social media use. The consultant will continuously liaise with the ECDC to further this work and collaborate with the Country offices and member States in implementing and institutionalizing the use of social media in the conduct of Pubic Health Intelligence work. In addition, the consultant will also provide support to the PHI team in producing posts on the Event Information Site (EIS), Disease Outbreak News (DON), Daily and Weekly Summary of Events, in the monitoring process of the regional IHR communications as needed.
- **Work to be performed**
- Output 1. Support EMRO-HIM in strengthening the use of social media platforms in the detection of acute public health events

Deliverable 1.1: Liaise with ECDC and HQ on the use of social media platforms

Deliverable 1.2: Update SOPs

Deliverable 1.3: Support training of PHI staff at the Regional Office, WCO and the member States
- Output 2: Support EMRO-HIM on Epidemic Intelligence (EI)

Deliverable 2.1: Surf news articles using the EIOS platform and social media platforms

Deliverable 2.2: Fill in EI platform of acute public health events

Deliverable 2.3: for the duration of the consultancy, Draft Daily Summary of signals and events, EIS, DON and RRA when required
- Output 3. Support EMRO-HIM in monitoring acute public health events

Deliverable 3.1: Create, update acute public health events in the EMS

Deliverable 3.2: Draft and present signals and events during the EOC meetings
- **Qualifications, experience, skills and languages**

**Educational Qualifications**:
Essential: University degree in Public Health, Medicine, Veterinary Medicine, Pharmacy or other related field

Desirable: Training on infodemic management, or use of EpitweetR, R programme

**Experience**:
At least one-year of progressive professional experience in public health, epidemiology or information management either in public or private sector including experience in conducting EI, risk assessment, or surveillance.

Familiarity with the WHO tools in signal detection, particularly on the EpitweetR

Desirable: International experience or work experience in the UN on health information management

**Skills/Technical skills and knowledge**:

- Demonstrated knowledge of public health, emergency response, communicable disease control, and risk assessment.
- Demonstrated knowledge in health information management.
- Expertise in capacity buil



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