Senior Data Engineer
1 week ago
**Long Description**:
- Role purpose: to drive, engineer, implement and support ITSM tools platform, that will manage the whole Vodafone Group central monitoring systems within different Local markets and Vodafone Group as part of Mega project managed by TSSC
Key accountabilities and decision ownership:
- Accountable for the installation, set-up, build and deployment of the ITSM environment.
- Perform PoV & POC “Proof of Value & Concept” for customers on our platform to attract new business opportunities.
- Technical assessment for new vendors and discover new opportunities.
- Technical capabilities to perform new in-house development opportunities based on customer requirements.
- Supports project and transition managers in the project plan build, making technical decisions, estimating project costs and timelines.
- Interacts with the business stakeholders and process owners.
- Provide Integration Design as well as consultancy of the different environments for service implementation including E2E Capacity & Sizing while Assure maximum flexibility for Global Applications requirements, maximum expandability for extended forecasts and maximum reliability assuring high availability while decreasing the costs.
- Core competencies, knowledge and experience:
- Bachelor’s degree in engineering either in Information Technology or Telecommunications Majors.
- 4+ years of experience in different service management areas working with BMC tools, with proven experience in BMC Remedy development and BMC Remedy Configuration.
- Strong technical expertise in developing web services APIs and advance programming skills in SQL, Shell scripting and programming language such as Java, Perl, Python, Powershell, Javascript
- Ability to interact with architecture designs and compose LLD documents for new engineering solutions
- Proved hands on experience in taking and owning technical decision.
- Proficient in ITIL methodology and especially change and configuration management processes
- Must have technical / professional qualifications:
Essential
- Technical knowledge in Service management tools “Mainly BMC tools” as an implementer.
- Strong technical expertise in developing web services APIs and advance programming skills in SQL, Shell scripting and programming language such as Java, Perl, Python, Powershell, Javascript
- Cloud and Kubernetes/Dockers technologies are a must have.
- ITIL and ITSM proficient. Knowledge of BMC Remedy and Atrium is a big plus
- Ability to work with business partners and stakeholders to help define requirements and discuss with architecture team functional/technical designs
- Ability to be autonomous and to take ownership of topics
- Delivery focused and customer satisfaction obsessed
- Desired
- Good analytical and problem solving skills and ability to deliver excellent results and deliverables within projects and programmes.
- Excellent documenting and oral presentation skills.
- Ability to work in a complex ecosystem and manage priorities accordingly.
movewithus #_VOIS
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