Associate-cs Phone

4 weeks ago


Alexandria, Egypt Sutherland Full time

Sutherland is seeking a reliable and detail-oriented person to join us as **Customer Service Consultant (Chat)**. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

**Consultants in this role get to**:
**Be the point of contact**: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

**Qualifications**:**
- A High School diploma or GED
- Excellent verbal and written communication skills; proficient reading skills- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
- Proven customer service skills



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