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Localization Account Management

1 month ago

الجيزة, Egypt BayanTech Full time

**About Us**:
**Bayantech** is a leading professional language service provider, specializing in certified, high-quality, and innovative translation and localization solutions across more than 260 languages. Our dedication to excellence and cutting-edge technology positions us at the forefront of the localization industry.

We are seeking a skilled and motivated Account Manager to join our team and contribute to our ongoing success.

**Responsibilities**:

- Act as the primary point of contact for all client account management matters.
- Foster and maintain robust, long-lasting relationships with clients.
- Negotiate and finalize contracts to maximize profitability.
- Cultivate trusted advisor relationships with key accounts, stakeholders, and executive sponsors.
- Oversee the timely and effective delivery of our solutions, aligning with client needs and objectives.
- Provide clear and consistent communication regarding the progress of initiatives to both internal and external stakeholders.
- Identify and develop new business opportunities with existing clients and pinpoint areas for improvement to achieve sales targets.
- Monitor and forecast key account metrics, including quarterly sales results and annual projections.
- Prepare and present comprehensive reports on account status.
- Collaborate with the sales team to identify and capitalize on growth opportunities within the designated territory.
- Address and resolve challenging client requests or escalations as necessary.

**Requirements and Skills**:

- 2-4 years of experience within the localization industry.
- BA/BS degree in Business Administration, Sales, or a related field.
- Proficiency in English, both spoken and written.
- Proven ability to communicate, present, and influence stakeholders at all organizational levels, including executive and C-level.
- Extensive experience with CRM software (e.g., Salesforce, Zoho CRM, HubSpot) and MS Office Suite, particularly MS Excel.
- Demonstrated capability in delivering client-centric solutions that meet specific needs.
- Strong multitasking skills with an acute attention to detail.
- Excellent listening, negotiation, and presentation skills.
- Superior verbal and written communication abilities.

**What We Offer**:

- Hybrid work model, offering flexibility between remote and on-site work.
- Opportunities for professional development and career advancement within a leading company in the localization and translation sector.