Senior Systems Engineer
1 month ago
Analyses customer problems and resolves and closes customer complaints, as per assignment from the Technical Team Leader.
- Reports the status of the customer service provided to the Technical Team Leader.
- Prepares Engineering Software/ Hardware design documents for review by the Technical Team Leader.
- Undertakes the implementation and coding of software
- Assigns engineers and technician to undertake the installation activities** **and follows-up on their work.
- Undertakes the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT).
- Implements the required process & suggest any adjustments that improve the flow of work.
- Prepares and submits weekly activity reports to the team leader.
- Prepares and submits weekly progress reports to the team leader on a given project.
- Provides feedback to the Technical Team Leader on the performance of Technicians as input into their performance evaluations.
**Personal Skills**:
- Ability to communicate properly in oral and written form
- Ability to communicates fluently in English/Arabic
- Flexibility to work under pressure and in different environment.
- Problems solving skills.
**Technical Skills**:
- Bachelor of Engineering with a specialization in mechanical engineering.
- Good practical experience in firefighting solutions (Gas Fire suppression, Fire sprinkler, fire hydrant, water mist, fire deluge, and foam systems).
- Proficiency in latest AutoCAD, 3D, and Revit Software Application is a must.
- Excellent computer skills (Ms. Office, and other engineering software).
**Job Details**:
Job Location
Cairo, Egypt
Company Industry
Integration
Company Type
Employer (Private Sector)
Job Role
Engineering
Employment Type
Employee
Job Division
Smart Solutions
Career Level
Mid Career
Years of Experience
Min: 5
Degree
Bachelor's degree
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