Customer Support Specialist

The Customer Support Specialist acts as a liaison between the Service Support team and internal stakeholders such as Carrier Relations, Account Managers, Development, and Product Teams while also managing interactions with customer contacts globally. This role ensures that customer requests and incidents are addressed in line with contracted SLAs and quality...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

Join Our Team at Teleperformance Egypt! **Position**: Customer Support Specialist **Location**: New Cairo 5th Settlement / Mohandseen **Start Date**: IMMEDIATE Are you a fluent English speaker ready to launch your career in customer support? Teleperformance Egypt is looking for enthusiastic individuals to join our dynamic team! **Why Work With Us?** At...

**Job Title**:Sales Support Specialist **Company**: Nestlé Business Services. **Location**: Cairo, Egypt **Position Type**: Full-Time **Reporting to**: Sales Support Supervisor **Working Conditions**:Full Time **Position Summary**: Joining Nestlé means you are joining the largest Food and Beverages company in the world. At our very core, we are a...

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Description: Technical Support Specialist Job Summary: The technical...

**Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region**designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With...

**Job Overview**: We are seeking a **Technical Support Specialist** to provide exceptional IT support for end-users, acting as the primary point of contact between users and the IT department. The role involves handling both emergency and non-emergency support requests, ensuring timely resolution, and providing clear communication throughout the process....

Track record in analyzing customer-facing processes, workflows and touchpoints, and improving them with measurable outcomes - Ability to dive deep into complex issues, customer painpoints and data sets and translate findings into clear and actionable insights - Superior verbal and written communications skills are a must, as well as the ability to work...

**Sales support specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**: **This...

**Who We Are** Sirius Support is a fully-remote outsourcing organization that provides customer support across a variety of technology and customer service functions. Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to...

**IT Support Specialist**: - Functional area: Information Technology- Country: Egypt- City: Cairo- Company name: Atlas Copco Equipment Egypt S.A.E.- Date of posting: Nov 13, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working...

**Sales support specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**: **This...

Teleperformance Egypt is hiring English Speakers B2 / B1+ as a Customer Support Representatives [Chat/ Voice ]. - No experience is required! ■Our Benefits: ◇Salary From 6250 K Up to 15K net salary, including KPIS based on your English Pronunciation. ◇Social insurance. ◇Medical coverage is up to 400K per year. ◇ VPN Line. ◇Premium Card. ◇5% to...

To strengthen our team, we are looking for a Customer Implementation Specialist with a background as a surgical assistant/scrub nurse, based in Cairo. As a Customer Implementation Specialist, you will be the link between our customers and the implementation of our surgical solutions. Thanks to your experience as a surgical assistant, you understand the...

**Job description** - Receive end-user calls - Log the end-user calls through the customer’s internal ticketing system - Acting as the single point of communication for users & the IT department for all IT-related requests. - Answer emergency and non-emergency calls from 09:00am to 10:00pm and document important information. In addition, dispatch the...

**Sales Support Specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**: **This...

**Company Overview**: IdealRatings Inc is a leading provider of financial, Islamic and ESG (Environmental, Social, and Governance) data solutions, empowering clients with critical insights that drive responsible investment decisions. With a commitment to innovation and excellence, we serve a global clientele, ensuring top-tier service and comprehensive data...

In this role, you'll be the hero for our customers, by: - Providing exceptional customer service through various channels - Effectively troubleshooting customer issues and finding solutions - Championing a positive customer experience and building strong relationships Do you: Thrive in a fast-paced environment where you can help others? Possess excellent...

**Drives Sales Support Specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...

Cairo - 1 years Experience - Corporate Department **About the job**: **Requirements and responsibilities** Provide excellent customer service through both chat and phone support Respond to customer inquiries and issues promptly and professionally in both languages. Handle chat conversations and phone calls efficiently, ensuring a high level of customer...