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Enterprise Storage Technical Lead
1 month ago
**Description**:
To be responsible for the capacity planning, design, installation, configuration, migration, performance monitoring, security and troubleshooting for Vodafone enterprise storage and backup environments. Also leads the design and delivery of the infrastructure team roadmaps.
**Job Responsibility**:
- Mentor & develop the junior team members to ensure best delivery
- Manage the design & delivery of storage and backup capabilities in line with dynamic business demand
- Supervise the support & monitoring for all enterprise storage & backup within Vodafone-IT to ensure their stability, growth, performance KPIs & E2E proactive monitoring
- Participate with the vendor negotiation to maximize return on investment and strategy roadmaps
- Implement and provide reports for IT Security, Privacy, Confidentiality Policies and Procedures related to all aspects of work with constituent customer and financial data
**Key performance indicators**:
- Provide 24/7/365 support & monitor for all enterprise storage & backup to ensure their stability/capacity planning growth, performance KPIs & E2E proactive monitoring
- Achieve systems KPIs such as Incidents SLAs, Incidents MTTR, and change management KPIs
**Role Qualifications**:
Core competencies, knowledge and experience:
- Strong communication, presentation, analytical and problem solving skills
- Good leadership skills
- Dedication, sense of ownership, and ability to work within a team
- Innovative & creative thinking for new solutions, technologies and data protection
- The ability to work quickly, under pressure and to deadlines cross the function groups
**Must have technical / professional qualifications**:
- Bachelor's degree in Computer Science or equivalent experience.
- Minimum 5 years Systems working experience
- Technical certificates in storage & backup
- Excellent knowledge of storage & Backup administration