Service Manager

5 days ago


مصر, Egypt Talent Pal Full time

**Overview**:
**Overview of Role**

The Service Manager is responsible for managing Service Department in Egypt and Africa

Day to day the job holder will manage the customer requirements and associated KPI’s from a Service perspective and strive to continuously improve our Customer Experience including managing the distributor engineers on a day-to-day basis.

Reporting to the Director of Service, the job holder will work closely with all Internal and External Stakeholders from Point of Sale, product deployment and aftermarket support.

**Primarily based in Cairo, Egypt but regular travel to customer sites overseas when required at short notice.


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