Information Systems Operation Administrator, Egypt

3 weeks ago

مصر, Egypt Coptic Orphans Full time

**Information Systems Operation Administrator**,** Egypt**

**Purpose of the Job**

The objective of this position is to be accountable for Coptic Orphans' system implementation and maintenance. The necessary functions include acting as the first level of support for issues and inquiries; keeping track of the systems' design architecture; ensuring Coptic Orphans' systems availability, reliability, and scalability.

**Essential** Functions and Responsibilities**
- Analyze, design, and implement all needed systems' automation to ensure that users are able to do their system-related responsibilities with minimum effort and time
- Manage Salesforce CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues
- Act as the first level of support for issues and inquiries coming from internal and external customers
- Perform troubleshooting as required, lead problem-solving efforts, and involve outside vendors and other support personnel and/or organizations if needed
- Ensure high availability and acceptable levels of performance of mission-critical systems
- Build custom reports, and dashboards
- Handle support tickets submitted by internal and external customers
- Perform proactive system monitoring to identify any performance and/or data consistency issues

**Supervisory Responsibilities**

None

**Required Education, Experience, Knowledge and Skills**
- Bachelor's degree in computer engineering, computer science, information systems management, or related fields
- 1 - 3 years of related professional experience
- Strong CRM system administration and design capabilities with excellent troubleshooting skills, Salesforce CRM experience is a plus
- Strong experience in a Database administrator role
- Strong knowledge of Object-Oriented systems and their relational design
- Excellent knowledge of Data Analysis and Data Visualization
- Strong problem-solving and time-management skills
- Ability to gather, analyze and present information and numerical data effectively and a demonstrated, high level of accuracy and thoroughness in all duties

**Fiscal Responsibilities (budgeting responsibilities, approval privileges on purchase orders and check requests, reporting and auditing functions)**

None

**Extent of Public Contact (within and outside the organization)**
- Regular contact with Egypt Office staff
- Occasional interaction with staff in HQ or in other international offices
- External contact with vendors

**Working Conditions and Environment (i.e., necessary travel, unusual work hours, etc.)**
- Typical office environment limited to walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel
- Occasional travel, nationally or internationally, is expected
- Working out of the official hours and on weekends may be required

  • IT System Administration Manager

    4 weeks ago

    مصر, Egypt Giza Systems EG Full time

    Manage all core systems administration covering all subsidiaries and geographic locations; responsible for all overall operation of the datacentre and cloud-based systems. - Set the standards for all domain policies and security standards - Design, Planning and management of a**l** **internal IT Telecom related services; VOIP, video conferencing, etc. -...

  • Systems Administrator

    4 weeks ago

    مصر, Egypt AL AHLI BANK OF KUWAIT Full time

    **Date**:Feb 23, 2023 **Location**: Head Office (EGY44), Egypt **Company**:AL AHLI BANK OF KUWAIT **Job Purpose**: Enhancing and developing Systems Infrastructure capabilities and offerings through Planning, implementation, design, configuration, and administration of systems infrastructure in addition to related core infrastructure services in the Bank...

  • System Administration Senior

    4 weeks ago

    مصر, Egypt Etisalat Egypt Full time

    **System Administration Senior Specialist.Infrastructure & Operations** **-** **(** **230001DG** **)** **Description** **Job Purpose** The Senior Systems Administrator will be responsible for the configuration, implementation, and maintenance of various technologies managed by the Information Technology department. He should ensure the efficient and...

  • IT Systems Engineer

    4 weeks ago

    مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full time

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • System Administrator

    1 month ago

    مصر, Egypt MigrationIT Full time

    **Job Information**: Industry - BankingField - InfrastuctureBudget - EGP 0.00Field / Area - Sys (OS, Servers & Storage)Job Category - System EngnieeringWork Experience - 4-5 yearsCity - New CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Responsible for assisting in the planning, design, installation, support, maintenance. -...

  • System and Cloud Administrator

    4 weeks ago

    مصر, Egypt MigrationIT Full time

    **Job Information**: Industry - MedicalField - InfrastuctureWork Experience - 5+ yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Management and Administration of AD, DNS, Site Replication, Exchange online and on premise. - Server Administration Windows, Linux, Exchange, ADDS, File Server and DFS. - Perform Backups &...

  • Business Operations Administrator

    4 weeks ago

    مصر, Egypt British Council Full time

    Business Operations Administrator **Date**:17-May-2023 **Location**: Cairo, Middle East and North Africa, EG **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and...

  • Junior System Administrator

    4 weeks ago

    مصر, Egypt SSC Egypt Full time

    Participate in the global computer support team - maintaining hub, vessel, and remote in-country center seismic data processing computer systems. - Travel as required and assist in the onsite installation and maintenance of remote seismic data processing computer systems. - Installation of data processing computer systems and peripheral operations. -...

  • Senior Systems Administrator

    1 month ago

    مصر, Egypt Giza Systems EG Full time

    Design, build, and manage Linux environments from the ground up, including installation, configuration, and optimization of systems and services. - Develop and implement processes for containerization, orchestration, virtualization, automation, and monitoring of systems and services. - Ensure the availability, performance, and security of systems and...

  • Senior System Administrator

    1 month ago

    مصر, Egypt Centro CDx Full time

    Job Role / Function - **Others** - Years of Experience - **Unspecified** - Career Level - **Mid Career / Senior** - Gender - **Unspecified** - Expiry date - **23 Mar 2023** - Job Description - Design, implement and manage enterprise-scale Windows technologies such as server platforms, desktop platforms, AD, Office 365, Linux, Azure, GPO, DNS, MS/VMWare...

  • Linux System Administrator

    1 month ago

    مصر, Egypt Plugin Talents Full time

    **About the job Linux System Administrator**: **Requirements/Job Specification** - Perform Linux Administration duties. - Perform installations and patching of Linux operating systems. - Install software and troubleshoot software install issues. - Monitor systems and preform hardware troubleshooting, tracking, resolution, and routine maintenance and security...

  • In Administration Senior System Specialist.revenue

    4 weeks ago

    مصر, Egypt Etisalat Egypt Full time

    **IN Administration Senior System Specialist.Revenue Management & Broadband** **-** **(** **230000JD** **)** **Description** **Job Purpose** To ensure the company meets the short, medium and long term business plans by following up and ensuring proper execution of major Etisalat projects in timely manner. Ensure smooth execution of regular team daily...

  • System Administrator Mena

    1 month ago

    مصر, Egypt Springer Nature Full time

    **Date**:Feb 19, 2024 **Location**: Cairo, EG **Company**:Springer Nature Group **About Springer Nature Group** System Administrator MENA A challenging and rewarding role in a global publishing company Looking for a motivated system administrator who can support our end users, with a focus on the MENA region. Key knowledge: Windows, Microsoft 365,...

  • System & Cloud Operation Engineer

    4 weeks ago

    مصر, Egypt Orange Full time

    **About the role**: You are part of a team composed of cloud computing engineers and technical project managers. - You qualify and perform the change requests received from the customers. - You launch some troubleshooting actions and restore the service when trouble tickets are opened by the customers. You provide some information to customers on a regular...

  • System Administrator

    3 days ago

    مصر, Egypt United Nations Full time

    **Job Opening** **Job Opening ID**: 234432 **Job Network** : Information and Telecommunication Technology **Job Family** : Information Management Systems and Technology **Category and Level** : General Service and Related Categories, G-7 **Duty Station** : CAIRO **Department/Office** : International Civil Aviation Organization **Date Posted** : May...

  • System Administrator

    3 days ago

    مصر, Egypt International Civil Aviation Organization - ICAO Full time

    **Job Opening** **Job Opening ID**: 234432 **Job Network** : Information and Telecommunication Technology **Job Family** : Information Management Systems and Technology **Category and Level** : General Service and Related Categories, G-7 **Duty Station** : CAIRO - **Department/Office** : International Civil Aviation Organization **Date Posted** : May...

  • System Administrator Expert

    6 days ago

    مصر, Egypt Orange Full time

    Managing CASA (Centralized Administration Service Area) productions/changes on different solutions validated by CASA Engineering. - Providing 24*7 technical support for CASA infrastructure servers used for CASA (oncall is required during none business hours). - Managing accounts for all CASA tools (creation, deletion and modification). - Managing all...

  • System Administrator Expert

    4 weeks ago

    مصر, Egypt Orange Business Full time

    **About the role**: - Managing CASA (Centralized Administration Service Area) productions/changes on different solutions validated by CASA Engineering. - Providing 24*7 technical support for CASA infrastructure servers used for CASA (oncall is required during none business hours). - Managing accounts for all CASA tools (creation, deletion and...

  • Senior, System Administration Engineer

    1 month ago

    مصر, Egypt اورنچ مصر Full time

    About the job Senior, System Administration Engineer. **Purpose of the job** Perform Linux / UNIX systems management, virtualization, backup and storage in conjunction with the Network, Security, Middleware, Database, Intranet/Internet Application development teams. **Duties and responsibilities** - Installing and configuring software, hardware and...

  • Consultant to Support Health Information System in

    4 weeks ago

    مصر, Egypt World Health Organization Full time

    **Contractual Arrangement***: External consultant **Contract Duration (Years, Months, Days)***: 7 months **Job Posting***: May 17, 2023, 3:47:19 AM **Closing Date***: May 28, 2023, 4:59:00 PM **Primary Location***: Egypt-Cairo **Organization***: EM_EGY WHO Representative's Office, Egypt **Schedule***: Part-time .. - **Purpose of consultancy** This...