IT Specialist

Maintaining computer networks and systems including software, routers, and other physical hardware.
- Provides support for WAN and LAN network connectivity or related network issues for the user community.
- Configure network devices as directed.
- Analyzes network activity and network problems to discover and prevent systematic errors.
- Backup and restore users' files.
- Install, manage, and configure server backup solutions.
- Handles Exchange, office 365 Mailboxes, and Archives.
- Run scripts and programs that automate repetitive tasks and data transfer on IT-related systems/Tools.
- Ensure timely solution of all first-level problems with minimum supervision.
- Working with employees to identify computer problems and advising on the solution.
- Assist with the installation of new hardware and software.
- Test new products, run regular maintenance checks, and keep up to date with information security issues.
- Train employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security, and use of software.
- Assist in IT technical support for local and remote users.

**Requirements**:
Bachelor's degree in computer science or a related field

2+ years in IT field