See more Collapse

Agent-at Your Service

2 months ago

مصر, Egypt Marriott International, Inc Full time

**职位编号** 23086082
**工作类别** Rooms & Guest Services Operations
**地点** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt 在地图中查看
**编制** Full-Time
**远程申请?** N
**重新安置？** N
**职位类型** Non-Management
**职位概述**

操作电话交换台，以便接听电话。处理客人的唤醒电话和屏蔽呼叫请求，以及与拨打或接听电话有关的其他请求。告知客人为他们收到的任何消息（如语音邮件、邮件、传真），并在需要时发送到客房。回答、记录和处理所有客人来电、请求、问题或疑虑。准确、完整、清晰地接收、记录和转发信息。将所有客人请求或问题记录到计算机中；联系相应的个人或部门（如行李员、客房部），并跟进客人以确保他们的要求得到充分满足。向客人提供有关客房特色、酒店设施和当地景点的信息。协助客人连接互联网。向经理报告事故、伤害和不安全的工作条件。

遵守公司的所有政策和程序；确保制服和个人仪表整洁而专业；维护专有信息的机密性，并保护公司资产。根据公司的标准，欢迎和答谢所有客人；预期并满足客人的服务需求；为残障人士提供协助，并感谢客人的真诚赞赏。使用清晰、专业的语言与他人交谈，并以适当的礼仪接听电话。与他人建立和保持积极的工作关系，并支持团队达成共同目标。遵守质量保证预期和标准。阅读和目测验证各种格式的信息；在较长一段时间内或整个工作班次中保持站立、就坐或行走。在没有他人协助的情况下，移动、举起、携带、推动、拉动和放置重量不超过 10 磅 (4.54 kg) 的物体。履行主管要求的其他合理的工作职责。
- 万豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队，秉承包容、以人为本的文化。我们绝不歧视任何受保护人群，例如残疾和退伍军人，或适用法律规定的任何其他群体。_

万豪国际的品牌组合包括 JW 万豪和万豪酒店。

**万豪酒店**是万豪国际集团的旗舰品牌，遍布全球 500 多个地区，正在不断推进待客的艺术，让我们的客人拥有精彩纷呈的旅程。作为万豪酒店的主人，您将通过提供极佳的选择、精致的风格和精心设计的细节，帮助我们遵守这一承诺。凭借您的技能和想象力，我们将一道创新和重塑酒店业的未来。

**JW 万豪**是万豪国际豪华品牌组合的一部分，包括位于世界各地门户城市和特色度假胜地的 80 多间迷人酒店。JW 认为员工时刻应被摆在首位。 因为如果员工高兴，我们的客人就会身心愉悦。问题就这么简单。我们酒店提供与众不同的工作经历。在这里，您将成为社区的一部分并体会到与多元化同事团体之间真正的情谊。JW 创造了培训、发展和认可的机会；最重要的是，创造了员工能在奢华环境中真正追求热情的工作场所。殷勤地招待客人始于我们关怀员工的方式。这就是 JW Treatment。

We have other current jobs related to this field that you can find below

  • At Your Service Agent

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23161104 **Job Category** Rooms & Guest Services Operations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

  • At Your Service Agent

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24098599 **Job Category** Rooms & Guest Services Operations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

  • At Your Service Agent

    5 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23120445 **Job Category** Rooms & Guest Services Operations **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform...

  • Guest Service Agent

    2 months ago

    مصر, Egypt Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    3 months ago

    مصر, Egypt Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    2 months ago

    مصر, Egypt Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Agent

    3 months ago

    مصر, Egypt Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Magic Service Agent

    3 months ago

    مصر, Egypt Hilton Full time

    Magic Service Agent (Operator) A Magic Service Agent accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. **What will I be doing?** As a Magic Service Agent, you will accept, deliver and respond to...

  • Agent-at Your Service

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **رقم الوظيفة** 23032755 **التصنيفات** Rooms & Guest Services Operations **الموقع** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Agent-at Your Service

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **رقم الوظيفة** 24026492 **التصنيفات** Rooms & Guest Services Operations **الموقع** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Customer Service Agent

    3 weeks ago

    مصر, Egypt Wisely Insure Full time

    Are you ready to dive into a world of excitement and influence people’s lives with your unique talents? We’re on the lookout for a dynamic and creative Customer Service Enthusiast to join our vibrant team. As a Customer Service Agent, you’ll be the maestro behind the curtain, weaving exceptional experiences for our treasured clients. Your charm and...

  • Magic Service Agent

    3 months ago

    مصر, Egypt Hilton Full time

    A Magic Service Agent accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. **What will I be doing?** As a Magic Service Agent, you will accept, deliver and respond to Guest and management messages,...

  • Guest Service Agent

    3 months ago

    مصر, Egypt Hilton Full time

    Guest Service Agent (Receptionist) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Agent-at Your Service

    5 days ago

    مصر, Egypt Marriott International, Inc Full time

    **职位编号** 23120445 **工作类别** Rooms & Guest Services Operations **地点** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt 在地图中查看 **编制** Full-Time **远程申请?** N **重新安置？** N **职位类型**...

  • Agent-at Your Service

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **職務編號** 23086082 **工作類別** Rooms & Guest Services Operations **地點** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt 在地圖中查看 **工作編制** Full-Time **身處外地？** N **願意海外赴任？** N **職位類型 管理**...

  • At Your Service Agent

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23032755 **Job Category** Rooms & Guest Services Operations **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are...

  • At Your Service Agent

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    Job Number 23017078 Job Category Rooms & Guest Services Operations Location Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain...

  • Us & Canada Customer Service Agent

    3 weeks ago

    مصر, Egypt Teleperformance Full time

    _**Get the Highest Net Salary in the Market, Get paid in Euro equivalent, 10% increase on the basic salary after 6 months, and get the KPIs paid in Euro equivalent, from 100Euro and up to 160Euros,**_ - **Teleperformance Egypt is hiring Telecommunication Customer Service Agents & Technical Support Customer Service Agents,**_ - **Fluent English Speakers are...

  • Customer Services Agent

    4 weeks ago

    مصر, Egypt Teleperformance Full time

    Hey are you willing to get hired in one of multi companies so your place is here ,Teleperformance Egypt now hiring for a new vacancy. Job title: Customer Service Agents. - Rotational shifts, maximum shift for ladies ends at 2 AM Location : New Cairo, Fifth Settlement Salary : 10500 EGP + 1000 EGP (overnight allowance) + 10% salary increase after 6 months...

  • Customer Service Agents Are Required

    4 weeks ago

    مصر, Egypt Ethics HR Full time

    Customer Service Agents are required to work for a well known Call Center company. If interested please apply. Customer Service Agents are required to work for a well known Call Center company. If interested please apply. Ethics HR employs a highly specialized Human Resources workforce, offering services in the areas of payroll administration, labor force...