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Ariba Network Deployment Lead
1 month ago
**We help the world run better**
**ROLE DESCRIPTION**
Responsible for the deployment and/or the ongoing support of cloud based products and solutions. This will include support of the customer during initial design and implementation, and throughout the life cycle of the customer engagement.
Job Overview
The Adoption Services team is looking for a Network Deployment Lead (NDL), an important role collaborating with both buyer and supplier customers on efforts that enable interaction via the Ariba Network. The Network Deployment Lead manages multiple Customer projects simultaneously, that can span over several years. The Network Deployment Lead partners with each Customer to create a specific strategy that will allow them to reach their goals of cost saving and process efficiency by enabling a number of suppliers or ensuring a volume of transactions is happening electronically. The Network Deployment Lead educates the Customer on Ariba Network functionality and supplier enablement best practices, assists with the creation of a communication and education package for suppliers and is responsible for the successful execution of the on boarding program, in time and at cost. Internally, the Network Deployment Lead interacts with Customer Engagement Executives, Solution Management, Commercial Teams and the Global Digital Services teams. The role requires some mínimal amount of travel to customer sites and other SAP Ariba offices (15%).
Duties & Responsibilities
The NDL drives the following activities related to buyer-supplier relationships on the Ariba Network, including but not limited to:
- Is responsible for managing multiple customers who represent enablement projects of various complexity
- Is accountable for executing against the project timeline while meeting customer goals and objectives
- Maintains strong customer focus (external and internal) at all times
- Interacts with both buyer and supplier customers providing education and training on the value of the Ariba Network
- Serves as a knowledge expert and communicates opportunities to bring business impacting value to customers on the Ariba Network
- Reports to customers (internal/external) regarding progress on project initiatives
- Coordinates internal resources and teams assigned to the project
- Actively identifies, contributes to and facilitates continuous improvement and best practice efforts, both internally and externally
- Appropriately identifies issues, potential risks and opportunities while working with a high degree of autonomy to address, escalate or handover within and across teams as appropriate
Basic Minimum Qualifications
- Bachelor's Degree
- 8+ years previous experience in Project Management, Account Management, Procurement/Supply Chain Management, Technology or similar role
- Fluency in English and Arabic
- Ability to travel ~15%
**_ Requirements_**
Preferred Qualifications
- Program and customer/supplier relationship management experience
- Understanding of Accounts Payable and Procurement processes and Buyer/Supplier interfaces
- Project Management Certification
- B2B, E-commerce and/or SaaS experience
- Knowledge of Ariba/SAP solutions/services, knowledge of Enterprise Business Applications
- Experience in preparing and delivering analyses and presentations
- Experience in working in a multinational environment
Competencies & Personal Attributes
- Planning and organizing, project management
- Ability to multi-task and set priorities
- Work well under the pressures of time and uncertainty
- Ability to work under remote supervision
- Excellent presentation, written and verbal communication skills
- Customer focus
- Pro-active work ethic and strong initiative
- Detail oriented with strong problem solving and analytical skills
- Experience in end-user training and change management a plus
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 362350 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.