Senior Customer Care Associate

2 weeks ago


مصر, Egypt Careem Full time

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.


**What we’ll provide you**

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a Careem colleague you will be able to:

- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Enjoy the flexibility that comes with the trust of being an owner; work in a hybrid style with a mix of days at the office and at home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
- Access to healthcare benefits and fitness reimbursements for health activities including: gym, health club and training classes.


  • Customer Care Agent

    2 days ago


    مصر, Egypt Medmark Egypt Full time

    Executing in-bound & out-bound calls to existing Medmark Portfolio (PR/Welcome/Renewal Calls). - Providing excellent customer care through dealing with complex queries accurately and professionally over the phone. - Act as the first point of contact with customers to resolve any request. Bachelor degree. - 0-3 year of Experience in Customer Service -...


  • مصر, Egypt Vodafone Full time

    **Description**: - Setting the strategy and leading the execution of Enterprise Customer Care for Vodafone Egypt - Achieving Enterprise Experience targets represented in Satisfaction NPS scores, churn targets, collection and Bad debt targets and activations targets. - Maximizing Enterprise accounts value through advanced account management for Corporate...


  • مصر, Egypt Reliance Health Full time

    Reliance Health is a leading healthcare company dedicated to providing high-quality care and innovative solutions to improve the well-being of individuals and communities. We are currently seeking a highly motivated and experienced Team Lead, Customer Service to join our team. You will play a key role in driving our customer success efforts, ensuring the...

  • Customer Care Agent

    3 days ago


    مصر, Egypt Sary Full time

    Join Sary, where we are revolutionizing the wholesale industry by offering an unparalleled shopping experience directly from wholesale markets. Our operational and technical innovations enable businesses to efficiently manage their purchases. Through our platforms, thousands of businesses gain access to extensive wholesale listings from numerous suppliers,...


  • مصر, Egypt Kuehne+Nagel Full time

    We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. - ** Your Role **:The Air Logistics Customer Care Specialist is responsible for ensuring that our customer’s experience is a positive one each and every time they engage with Kuehne + Nagel. Specifically, the...


  • مصر, Egypt Curenta Full time

    **About Curenta**: Curenta is a digital health-tech startup changing the shape of long-term healthcare through medication delivery innovation. If you are excited to join an ultra-growth startup that is quadrupling its growth every month since the beginning, and enjoy the ride of changing the shape of industries, this job is for you. **About the Role**: We...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market (12,500 Net + KPIs + allowances) - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus...


  • مصر, Egypt Nok Human Capital Full time

    Customer Service Associates are needed to join our team in Amazon. If you have a passion for delivering exceptional customer service and excellent English language skills, this role is for you! - Job Title: Customer Service Associate - Undergraduates are encouraged to apply! - Shifts: 24/7 rotational shifts required. - Including insurance (Medical -...


  • مصر, Egypt Transsion Holdings Full time

    online Customer care for Social Media. Infinix Mobile Handle all customer problems. Have experience in customer care & social media at least 1 year.. English must be very good. fluent to use all office programs. age lees than 26 years old. Finish the study and the military service.. Very good communication and good attitude. Location: Maadi Transsion:...

  • Customer Care

    3 days ago


    مصر, Egypt Teleperformance Full time

    _Teleperformance is hiring Customer Care Representatives for a new launching Medical Account._ **Requirements**: - Science Biology Graduates - Intermediate English Level - Ready to start immediately **Benefits**: - Net Salary Ranges between 5000EGP till 9000EGP - Medical Insurance (400k coverage) - Social Insurance - Transportation all over Cairo &...


  • مصر, Egypt United Nations Entity for Gender Equality and the Empowerment of Women (HQ) Full time

    **Description**: Open for Egyptian Nationals and Residents Only Background UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of...


  • مصر, Egypt Sutherland Egypt Full time

    **Sutherland Cairo** is currently hiring **fluent English speakers** for a Customer Service vacancy (Technical Support and Retention Associates for AT&T) Qualifications: - **Fluency in English (b2/c1)** **-Flexibility with night and overnight shifts** **-Grads and dropouts** **-on-site vacancy** **Benefits**: Kpis are granted for the first 3...


  • مصر, Egypt Alcon Full time

    Alcon is the global leader in eye care, dedicated to helping people see brilliantly. With our 70-plus-year heritage, we are the largest eye care device company in the world - with complementary businesses in Surgical and Vision Care. Being a truly global company, we work in over 70 countries and serve patients in more than 140 countries. Join Alcon and help...


  • مصر, Egypt Vodafone Full time

    **Description**: We are looking for graduates to kick start their career as ‘Customer Care Advisors’ at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt. You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure and...


  • مصر, Egypt Talabat Full time

    General purpose of the job: Job responsibilities and duties: Task- Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets.- Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints resolution...


  • مصر, Egypt UNICEF Full time

    **Job no**: 567322 **Contract type**: Fixed Term Appointment **Duty Station**: Cairo **Level**: G-7 **Location**: Egypt **Categories**: Security UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190...


  • مصر, Egypt Dedalus SA Full time

    Vous souhaitez donner du sens à votre métier ? Vous voulez contribuer à l'amélioration de nos soins de santé ? Alors rejoignez notre équipe! Solution Implementation & Testing Senior Associate

  • Receptionist

    17 hours ago


    مصر, Egypt Alfa Care Full time

    We are hiring Receptionist for Alfa Care for Medical Therapy 5th settlement Branch **Requirements**: - Proven work experience as a Receptionist, Front Office Representative or similar role - Good in Microsoft Office Suite - Professional attitude - Solid written and verbal communication skills - Excellent organizational skills Multitasking and...


  • مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This...


  • مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Associate Customer Success Specialist - Spanish **Job Description**: The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This...