Network Security Operations Team Lead

5 months ago


مصر, Egypt Ericsson Full time

**Join our Team**:
**About this opportunity**

The Team Leader for 2nd Level operations Network Security is working within Operations, reporting to BO Core & IP domain Manager. The 2nd Level operations Network Security Team Leader will work in close connection and alignment with all Team Leaders, MSIP and any other units and organizations needed.

**What you will do**
- Providing a critical issue point for all KPI performance and operational deviations towards assigned customers.
- Coaching people and making sure they are on a growing path.
- To motivate people professionally and to encourage them for improvements.
- Continuously improve the productivity and the quality of the service provided
- Put in place development plans or improvement plans where needed
- Put in place rewards and recognition according to the process
- Proper communication of strategies and management decisions

**You will bring**
- To lead a team of young Network Security engineers
- Handle Customer issues and major projects.
- Responsible for Security Domain disaster recovery and contingency plans
- Responsible for life cycle management.
- Leading the work within the 2nd Level Operations team according to the MS blueprint and the new MSTOP definitions.
- Planning and organizing the work of team members in a way that enhances efficiency and primes quality in accordance with KPIs and customer expectations.
- 5-10 years of experience

**Why join Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.\

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

**Primary country and city**: Egypt (EG) || Cairo

**Job details**: MS Core and Cloud Specialist



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