Analyst I
2 weeks ago
At ALSAC you do more than make a living; you make a difference.
- We like people who are different because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®_
**Job Description**:
Knowledge
- Requires general knowledge of computers, network infrastructures and Windows, iOS and Google operating systems.
- Must have advanced knowledge of telephony, wired and wireless networks, and the ability to install, configure and support that technology.
- Requires very strong communication and interpersonal skills; able to understand complex verbal and written instructions and must be well organized and systematic in work processes.
- Must be able to work effectively with groups and communicate with staff at all levels within the organization.
- Bachelor’s degree and 2 years’ experience in customer facing technical end user support, or similar role; or a high school degree plus 4 years experience in a customer facing technical end user support or similar role.
- Expect events to occur outside or normal working hours including nights and weekends.
- Expect to be comfortable traveling up to 50% of the time (3+ days per week during peak times).
Benefits & Perks
- We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same._
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development- And more
- To ensure the health and safety of the children and families at St. Jude Children’s Research Hospital as well as our donors, volunteers and colleagues, as a condition of employment, we require that employees adhere to ALSAC’s Vaccination Requirements, including COVID-19 Vaccination._
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
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