Technical Support Engineer

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

Job Title: Technical support engineer Organization: Service Operations Location: Egypt Cairo Reporting to: Service Desk manager. Job Purpose: To Collect & perform primary troubleshooting end to end for network incidents 24x7 in order to ensure a professional and consistent delivery of quality service to our customers. Key Tasks and Responsibilities: 1....

Technical Support Engineer 1 (Isilon Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egy to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers’ trust in...

Technical Support Engineer Join us as a Technical Support Engineer on our Product Services team in Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns...

**About the role**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**About the role**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

**About the role**: Provide a professional first technical point of contact for the customer Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs. Provide updates as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next...

Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all troubleshooting and...

1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most appropriate ‘next step’...

Technical Support Engineer 2 (Data Domain Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working...

**Responsibilities**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all troubleshooting and...

Technical Support Engineer 1 (VxRail Team) Join us as a Technical Support Engineer on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to...

**About the role**: **Responsibilities**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are...

**About the role**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**The Elevator Pitch: Why will you enjoy this new opportunity?** If you are interested in a new challenge and want to work with the leader in virtualization and cloud computing, then VMware has the opportunity for you! Our teams are collaborative and supportive. Once you begin your journey with VMware, you will have the very best support from your teams,...

#NOK_Human_Capital is hiring #Technical_support_Engineer #English_speaker for one of the biggest multinational companies located in #Maadi. Job description: - Assist external users of the client's technical products or services. - Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other...

Technical Support Engineer Join us as a Technical Support Engineer on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer-critical environment, working on improving processes,...