Telecom Engineer
2 days ago
Bachelor's degree or related experience.
- 3+ years of SIP/VoIP Telephony design and operational experience
- 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of telephony systems.
Job summary
Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.
We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Systems Engineers to join us to innovate on the telecom infrastructure that is fundamental to modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.
We are seeking a Telecom/VoIP engineer with deep knowledge of SIP protocol and Linux/UNIX expertise to help us support and expand Amazon Connect's telecom infrastructure. Amazon Connect supports large amounts of concurrent customer calls and active agents using an internally developed SIP based Call Center Platform. Our technology is quite unique in that we built most of our equipment and therefore we are looking for someone who is not afraid to work under the hood of a SIP endpoint system (preferably with work experience in the area), and not simply configure a commercial SIP product or performing move/add/change. Your peers will be systems, network and software engineers working to make our telephony platform more capable, scalable, reliable and efficient.
This team is a great fit for you if
- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
- You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.
- You’d like to be directly responsible for solving real customer problems.
- You are a passionate learner and are motivated to take on new challenges.
- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.
Learn more about Amazon Connect here.
**Media coverage on Amazon Connect**:
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
A day in the life
About the hiring group
Job responsibilities
- Networking and troubleshooting skills.
- Experience with telecom systems and protocols (SIP, RTP, PSTN)
- Experience troubleshooting carrier and various connectivity issues both IP and TDM
- Solid understanding of the Linux Operating System
- Excellent TCP/IP networking fundamentals
- Excellent troubleshooting skills with a focus on root cause and prevention
- Must have excellent communication and documentation skills
- Expertise in many of the following technologies and protocols: BGP, OSPF, SIP, RTP, IP, TCP, UDP, DNS, DHCP, T1/E1, Ethernet, firewalls, IT security best practices
- Multi-vendor SIP Interop testing and troubleshooting
- Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER, etc
- Software developme
-
Senior Telecom Engineer
4 days ago
Cairo, Egypt SYSTRA Full timeCountry/Region: EG- Field: Engineering- Location: cairo, EG- Type of Contract: Permanent- Level of experience: 15-20 years- Job number: **MISSIONS**: Managing Telecommunication & SCADA team of Engineers, experts and inspectors to review the design, supervise construction, testing and commissioning of telecommunication and low current systems including...
-
Telecom & Scada Lead Engineer
6 days ago
Cairo, Egypt ALSTOM Full timeReq ID:243123 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...
-
Signaling Site Engineer
2 weeks ago
Cairo, Egypt Siemens Full time**Responsibilities**: - Supervision related to the installation of indoor and outdoor Signaling and Telecom equipment. - Perform some technical modifications inside cabinets according to drawings. - Clarify technical topics to the installation team. - Support the T&C team to perform the Testing & Commissioning related to Signaling and telecom. - Support the...
-
Product Manager
7 months ago
Cairo, Egypt Spectro Systems Full time**Responsibilities**: - Define products by translating customer needs into detailed technical requirements for R&D - Manage products throughout the entire product life-cycle including strategic and tactical activities such as product definition, promotion, collateral generation and customer support - Develop a deep understanding of the markets, customers...
-
Network Engineer
7 months ago
Cairo, Egypt Ericsson Full time**About this opportunity** We are now looking for a Network Engineer, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions for the customers. **What you will do** - Assist in the development of a service proposal. - Participate in knowledge sharing activities. - Collect and document customer...
-
Cloud and Automation Support Engineer
2 weeks ago
Cairo, Egypt Ericsson Full time**About this opportunity!** We are now looking for a Cloud and Automation Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer...
-
Senior Network Engineer
2 weeks ago
Cairo, Egypt Ericsson Full time**About this opportunity** We are now looking for a Senior Network Engineer, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions for the customers. **What you will do** - Identify add-on sales opportunities - Assist in the development of a service proposal - Participate in knowledge sharing...
-
Technical Support Engineer
6 days ago
Cairo, Egypt Orange Business Services Full timeJob Title: Technical support engineer Organization: Service Operations Location: Egypt Cairo Reporting to: Service Desk manager. Job Purpose: To Collect & perform primary troubleshooting end to end for network incidents 24x7 in order to ensure a professional and consistent delivery of quality service to our customers. Key Tasks and Responsibilities: 1....
-
Epc Optimization Engineer
6 days ago
Cairo, Egypt Ericsson Full time**Our Exciting Opportunity** We are now looking for a MS Optimization & Performance Management to join our organization. In this job role, you will be responsible for the coordination, management and execution of optimization activities to improve the overall performance of the network or IS/IT infrastructure. You will perform optimization of a service...
-
Value Added Services Tech Lead
2 weeks ago
Cairo, Egypt Vodafone Full time**Description**: Delivery of new VAS Services in full co-ordination with Vodafone Technology/commercial Teams. Ensuring the right dimensioning for existing services and following up new technologies in implementation. Vendor management and roadmap alignment with VF Group or modernizing current services portfolio. **Job Responsibility**: - Delivery of VAS...
-
Assessed Integration Engineer
2 weeks ago
Cairo, Egypt Ericsson Full time**About this opportunity!** We are now looking for an Integration Engineer to analyze, prepare, implement and verify the configuration and integration of a node, network and/or system. Your scope of work could include the scenarios of introduction, upgrade expansion, functionality and capacity. Your work will in part form our customer legacy! **What you...
-
Business Engagement Specialist 1
2 weeks ago
Cairo, Egypt Vodafone Full time**Qualifications**: - B.Sc. in communication /computer engineering. - Project management experience including reporting and process management. 4+ years of experience, minimum 2 of them in project management or telecom. - Agile Knowledge is a plus
-
Integration Engineer
1 week ago
Cairo, Egypt Ericsson Full timeAt Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that...
-
Get: Graduate Engineering Trainee
6 days ago
Cairo, Egypt Vodafone Full timeTo grant talented fresh graduates challenging exposure through customized job rotation, coaching and corporate networking, enabling them to reach their full potential and make a tangible difference to Vodafone. 2016/2017 Graduates. Excellent Communication Skills. Excellent Presentation Skills. High Command of English or Germany Fluency. Be eager to gain new...
-
Senior Integration Engineer
2 weeks ago
Cairo, Egypt Ericsson Full timeAs the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for...
-
Big Data Tech Lead
7 months ago
Cairo, Egypt Vodafone Full time**What you’ll do**: **Role purpose**: to work on big data engineering pipelines, E2E solutions development, and system upgrades **Key accountabilities and decision ownership**: - Design scalable & reliable data ingestion solutions - Manage day-by-day tasks in queue according to priorities set in sprint planning meetings. - Work closely with different...
-
Ms Ran Support Engineer
2 weeks ago
Cairo, Egypt Ericsson Full time**About this opportunity** We are now looking for Ericsson 2nd Level Operations RAN Support Engineer who will be responsible for Network Operations and Assurance activities including 3rd Level Support engagement and CSR handling. You shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement...
-
Ims Cscf Engineer vois
6 days ago
Cairo, Egypt Vodafone Full time**Skills**: Core competencies, knowledge and experience: Very deep knowledge of core network architectures and protocols, with specific reference to the IMS core Several years of experience in planning, design, engineering and testing within a mobile or fixed network area of a telecom operator Must have technical / professional qualifications: Voice and...
-
DevOps-mlops Senior Engineer
2 weeks ago
Cairo, Egypt Ericsson Full time**Our Exciting Opportunity** We work with local teams, global R&D teams and AI centers of excellence over the globe to develop, test, sell and deploy Ericsson’s leading AI products and features in customers’ live networks. We are looking for DevOps & MLOps engineers to join our team. You will contribute to creating automaton around the delivery our AI...
-
Ims/mss Support Engineer
1 week ago
Cairo, Egypt Ericsson Full time**About this opportunity!**: We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer...