
Teller
6 hours ago
**MAJOR RESPONSIBILITIES AND ACOUNTABILITIES**
- Executes all counter transactions in an efficient and organized manner
- Handles customers’ cash requests and general inquiries in a professional manner, and refer them to concerned parties whenever needed
- Spots any potential selling opportunity and refers it to concerned parties
- Handles efficiently custody items, and keys as per custodian matrix and relevant policies and procedures
- Adhere to Branch Operating Model
- Carries out any task requested by the Head of Cash, the Operation Manager, and the Branch Manager
- **KEY PERFORMANCE INDICATORS (KPIs)**
- Number of counter transaction mistakes and cash discrepancy
- Achievement of service quality targets
- Number of potential selling opportunity spotted by the job holder
- Number of audit notes and recurrence of audit notes
- Number of customers complaints and the recurrence of the same complaint
- Customer feedback surveys and pulse checks
- Number of remarks and recurrence of remarks in quality assurance individual reports
Number of times the job holder did not adhere to the Branch Operating Model
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Teller
3 days ago
مصر, Egypt EGBank Full time**JOB PURPOSE** The Universal Teller is responsible for handling customers’ cash requests, executing all counter transactions. - **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** - Executes all counter transactions in an efficient and organized manner - Handles customers’ cash requests and general inquiries in a professional manner, and refer them to...
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Head Cash
4 weeks ago
مصر, Egypt EGBank Full time**JOB PURPOSE** The Head of Cash is responsible for monitoring universal tellers’ transactions on daily basis; ensuring that all universal tellers are cash balanced at the end of the day and takes needed corrective actions when necessary, in addition to providing guidance and support for universal tellers and referring any potential selling opportunity to...
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Teller
2 weeks ago
مصر, Egypt EGBank Full timeProcess all cash counter transaction accurately in accordance with the set objectives and ensure reporting any over/short discrepancies to the Head of Cash immediately Investigates thoroughly any differences in balancing and reconciliation of cash and any other security items by following the SLA of checking and investigating as outlined by the Branch...
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Teller
2 weeks ago
مصر, Egypt EGBank Full timeExecutes all counter transactions in an efficient and organized manner. Handles customers’ cash requests and general inquiries in a professional manner, and refer them to concerned parties whenever needed. Spots any potential selling opportunity and refers it to concerned parties. Handles efficiently custody items, and keys as per custodian matrix and...
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June Career Job Opportunities
7 days ago
مصر, Egypt Credit Agricole Egypt Full time**Call center**: Handles all inquiries related to the Bank products/services & Marketing campaigns [Inbound/Outbound] **Customer Service Graduate trainee**: Maintain a superior customer service experience with our client and ensure delivery of customer promise and practice brand values, continue to maintain and to improve the quality of service...
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May Career Job Opportunities
2 days ago
مصر, Egypt Credit Agricole Egypt Full time**Call center**: Handles all inquiries related to the Bank products/services & Marketing campaigns [Inbound/Outbound] **Customer Service Graduate trainee**: Maintain a superior customer service experience with our client and ensure delivery of customer promise and practice brand values, continue to maintain and to improve the quality of service...
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Teller Officer
3 days ago
مصر, Egypt HSBC Full time**About HSBC**: HSBC is one of the world’s leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programs and competitive benefits. We have roles in retail, commercial, investment and private...
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Principal Flexcube Consultant
2 days ago
مصر, Egypt Oracle Full timePrincipal Flexcube Consultant - Banking-22000FHG **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with...