Team Leader
15 hours ago
Responsibilities: some of the general duties and responsibilities that make up the job description of most of them are shown in the example below: - Be in charge of running and managing the call center daily - Set targets for all other call center agents to meet up with - Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to - Understand all organization’s products, services, procedures and guidelines and communicate same to all team members - Monitor all calls to ensure that due procedures and quality standards are strictly adhered to - Conduct regular review of all call center agents performance and organize training sessions for under performers - Submit regular reports to management and seek new ideas and strategies to improve performance at the center - Keep up with trends and happenings in the industry and ensuring adherence to industry standards
The team leader at a call center would be expected to possess the following skills, knowledge and requirement: - Leadership: call center team leaders are in charge of other agents whom they would be expected to direct and control. Therefore, they must have excellent leadership skills and abilities - Motivation: people work harder when they receive the right amount of motivation so call center team leaders would be expected to know how to devise effective motivational techniques to improve the performance of their team mates. - Coaching and Mentoring: call center team leaders are also expected to be great tutors and excellent mentors to their team members - Experience: 2 to 3 years of experience in Call Center with min 6 month as a Team Lead - Goal Setting and Achievement: the team leader would also be in charge of setting goals for others to achieve and therefore, he must be an achiever too - Multitasking: leaders managing call centers must be able to handle multiple tasks at the same time without errors and mistakes.
Our community, and our ecosystem come first. We’ve successfully created a platform where you can tip your captain online, give back to society, and donate to those in need, while actively and positively contributing to the entrepreneurial ecosystem.
-
Team Leader
15 hours ago
Cairo, Egypt Flyin Full timeCreate an inspiring team environment with an open communication culture.Set clear team goals.Delegate tasks and set deadlines.Oversee day-to-day operation.Monitor team performance and report on metrics.Motivate team members.Discover training needs and provide coaching.Listen to team members’ feedback and resolve any issues or conflicts.Recognize high...
-
Sales Team Leader
15 hours ago
Cairo, Egypt Pins Full time1- Make a daily meeting with sales team members to discuss with them their yesterday visits, what they achieve and what is their today's plan. 2- Responsible about receiving visits feedback from sales team on daily basis and analyses them all to assure the credibility of their visits. 3- Collect data from sales team and send them all to telesales on a daily...
-
Sales Team Leader
15 hours ago
Cairo, Egypt Recap Full timeCreating an inspiring team environment with an open communication culture - Setting clear team goals - Delegating tasks and set deadlines for your internal team - Oversee day-to-day operation - Monitor team performance and report on metrics - Report sales performance to sales manager - Motivate team members - Discover training needs and provide coaching -...
-
Content Localization Team Leader
15 hours ago
Cairo, Egypt Nagwa Full timeNagwa is searching for a localization team leader who will participate in localizing and shaping Nagwa’s products across the globe. They will be responsible for managing and implementing localization for the content of Nagwa’s products. The role requires the ability to work in an environment that is fast-paced and highly dynamic. What is needed to excel...
-
Sales Team Leader
15 hours ago
Cairo, Egypt Property Hub Full timeResponsible for operating and maintaining real estate properties with the goal of maximizing income and profits. Lead & Supervise real estate sales agents, perform administrative duties and stay informed about the latest changes in the real estate industry. Offer advice and motivate their agents to close sales. Develop effective training programs that teach...
-
Outdoor B2B Sales Team Leader
1 day ago
Cairo, Egypt Arab Development company (Yarn Supplier & Home textile ) Full time**Outdoor B2B Sales Team Leader** **Job Requirements** - Solid experience as a sales team leader prefer (fashion, têxtile, garment background). - Achieving sales Target in terms of new clients and revenue. - Experience at least 4 years Must have proven experiences in: - Leadership skills - Coaching skills - Verbal and writing communication - Reports...
-
Team Leader
15 hours ago
Cairo, Egypt Majid Al Futtaim Full timeSkill set (job specific technical skills and behavioural competencies needed). - Characterized with: passion, energy, drive, trustworthiness, delivery, process orientation and people focus. - Substantial ability to self-motivate and start with great sense of leading multicultural teams. - English language advanced verbal and written skills, Arabic desirable....
-
Indoor Retail Team Leader and Sales Reps
15 hours ago
Cairo, Egypt RecruitMe Consultancy Full timeIndoor Sales Team Leader Indoor Sales Representatives Managing sales in Vodafone stores
-
Service Point Advisor Team Leader
7 months ago
Cairo, Egypt DHL Full time**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market...
-
Sports Content Marketing Team Leader
7 days ago
Cairo, Egypt Vodafone Full time**Description**: Leads the sports vertical under the content marketing & is responsible for delivering an end to end consumer centric strategy as well as a calendar of activities with ambitious targets that deliver on the company’s objectives in light of our strategy. The key focus is growing the sports vertical under the content team by offering...
-
Team Leader
15 hours ago
Cairo, Egypt Go Hire Egypt Full timeGender: Male / Female - Experience: 5 - 7 years in the real estate field. - Good Communication Skills - Good English Language - Professional Selling Skills - Bachelor’s Degree from a reputable University
-
Team Leader
15 hours ago
Cairo, Egypt ECCO Full timeVery Good English (speaking & writing). - Ability to work under stress. - Graduate. - High coaching and monitoring skills. - Good Leadership skills & customer oriented. Working Hours: 9 Hours a day. Days Off: Friday and Saturday.
-
Sales Team Leader
15 hours ago
Cairo, Egypt Next Home Full timeTo assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives. -To assist the Sales Manager in revising and implementing the sales strategies plans. -To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets. -To assist the Sales...
-
Sales Team Leader
15 hours ago
Cairo, Egypt Atrium Group for real estate and fine finishing Full timeMales and Females Maximum 27 years old Qualifications: Bachelor degree Minimum 3 years experience in real estate field Males and Females Maximum 27 years old Bachelor degree Atrium Group for Real Estate and Fine Finishing offers a complete portfolio of real estate services, including sales and leasing of commercial and residential property, investment sales...
-
Atr Team Leader
2 weeks ago
Cairo, Egypt Atlas Copco Service Egypt Full timeDo you like to put your energy into an **ambition growth plan** and see it come to fruition? join us! **Mission** Responsible for effective and efficient Accounting to Reporting (AtR) process to deliver Financial statements and management **Role**: - Lead a team of accountants to deliver Financial statements and management reporting for multiple entities...
-
Pricing Team Leader
7 days ago
Cairo, Egypt Vodafone Full time**Description**: This role is key to enhancing our opportunities in the highly dynamic and competitive Egyptian market, by doing the proper analysis for the commercial viability of new ATL and BTL propositions for the Vodafone Egypt base in order to guarantee that pricing is designed so commercial benefits outweigh commercial risks. This role plays a key...
-
Senior Cloud/web Development Team Leader
5 days ago
Cairo, Egypt Mentor Graphics Egypt Company (A Limited Liability Company - Private Free Zone) Full timeSiemens DISW is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 165 years. Our expanding **Simcenter Software Development** team is looking for an experienced **Web Development/Cloud Solutions Engineer** to build and lead a team...
-
Category Leader
15 hours ago
Cairo, Egypt Souq.com for E-Commerce LLC Full time10+ years’ experience of leading a team. - Strong experience in sales and vendor management. - Strong business judgment with a track record of successful negotiations and overall relationship management. - Proven analytical thinking, project management skills, and exceptional organizational skills are essential. - Ability to think strategically and...
-
Sales Team Leader
15 hours ago
Cairo, Egypt Ethics HR Full timeAchieve company’s targets and coordinate between the sales agents, and be aware of their daily schedule/agenda. Develop new leads and increase sales opportunities to achieve sales targets. Monitor and guide agents towards the company’s goals and objectives. Promotes sales of properties through advertisements. 4‐6 Years of relevant experience in the...
-
Support Service Team Leader
7 days ago
Cairo, Egypt Giza Systems EG Full timeResponsible for leading Enterprise Storage, Servers, HPC and Networking Solutions Inventory and Inspection Upon receipt of the new hardware for installation and if any discrepancy: - Give a second inspect of the packing for signs of possible shipping damage. - Visually inspect for physical damage after unpacking and assess damage for reporting back to...