Transformation Sr. Lead- Power Platform vois

5 months ago

مصر, Egypt Vodafone Full time

**Role Purpose**:
Primarily responsible for the remote configuration and commissioning of customer solutions over the MSP, SD-WAN, Internet, GGSN and legacy core MPLS networks, Provisioning of Vodafone core IP & Data products, whilst also providing associated Remote Access, L1, L2 & L3 Testing and Customer Reporting requirements.
Provide guidance to Network Deployment engineers on new scenarios, complex issues and customer escalations. Dealing with Order Workflow Manager, and Project Manager regarding project-based work and coordination with engineering groups for the new technology / product introduction.

The job holder will be responsible for a subset of the above tasks / duties, based on their deployment within Provisioning chapter and as directed by their line manager, but may be required to adapt or assist with other aspects as operationally required. Additionally, manage customer orders, network designs, and carry out technical validation to ensure the integrity of network inventory, systems, and databases is maintained. Further there may be a requirement to support the delivery of key business or customer projects.

Note: SC Clearance (or eligibility) is a NOT mandatory requirement of this role

**Key Accountabilities and Decision Ownership**:

- Configuration of customer networks over the Vodafone MSP/MPLS & Internet networks whilst ensuring that all associated customer and network documentation is maintained, inclusive of standard and non-standard customer solutions.
- Prior to customer utilisation, and in accordance with customer network design criteria, ensure quality assurance is maintained, and carry out pre and post configuration testing to ensure error free installation and performance (Layers 1, 2 & 3). Also responsible for OLO fault reporting & liaison
- Validate Customer Design Documentation (CDD), and/or customer order for technical accuracy and viability, whilst ensuring that any discrepancies are reported through identified local processes
- Carry out network configuration and associated activities in adherence to approved Local Work Instructions and GDA configuration guidelines in order to ensure that the integrity of core networks, all systems, databases, and network inventory is maintained
- Provisioning of MPLS enabled services on the customer/ Vodafone network and implementing required change in the Network through Change management process
- Dealing with Order Workflow Manager, and Project Manager regarding project-based work and coordination with engineering groups for the new technology / product introduction in the network.
- Manage the escalation, expedite requests and support BTI technical engineers on new scenarios and complex issues.

**Core Competencies, Knowledge, and Experience**:

- Experience in establishing digital process automation capability.
- Analytical mindset and ability to translate business requirements into concrete analytical and data engineering tasks.
- Strong interpersonal skills and communication skills; ability to build trust and rapport.
- Strong analytical and mathematical skills to help collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
- Identify tactical and strategic continuous improvement opportunities for data modelling, automation, development, and deployment - tooling which is currently predominantly based on a MS SharePoint platform.
- Design, build and deliver robust systems/tooling in line with the scope set out within allocated projects and keep under continuous review to ensure features and functionality are current and in line with operational requirements.
- Define pre-deployment systems testing criteria and support systems testing for allocated projects and carry out any associated break fix activity as required
- Act as an integral member of the deployment team, taking responsibility for developing and guiding solutions from a technical perspective
- Build and adapt standard, reusable automation use cases and artefacts, converting defined operational requirements into system functionality working with our Business Change & Transformation team.
- Work effectively with the Development Authority, Digital IT, Business Change, Platform and Automation colleagues to review technical stories ensuring they are aligned to defined design principles and in line with the IT architecture vision and standards and Tooling Strategy adopted.
- Act as stand into the Technical Authority when on leave - ensuring continuous availability of tooling service
- Comfortable presenting complex analysis in a simple, and easy to business stakeholder. easy to digest for C-suite level stakeholders
- Strong business sense, Excellent communication, and comprehension skills: confident communicating with people of differing levels of seniority, analytical understanding and from a wide variety of backgrounds
- Ability to effectively manage competing priorities in a complex work environment, focusing on

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