Business Analyst

2 weeks ago


Mansoura, Egypt FlairsTech Full time

Details
Required Experience 2+
- Department Customer Operations
- Career LevelSenior
Position Location Cairo

**Skills**:

Sql server
API testing
Excel
Excellent English
Business Analyst

Requirements and responsibilities

***:
**Responsibilities**:

- Work with team members to build and run business processes for our customers.
- Ensure that outputs from these business processes are delivered on time to customer service teams.
- Work with other team members to troubleshoot any errors that clients have in running their workflows.
- Develop reports where necessary to demonstrate results to clients (normally using excel)

**Qualifications**:

- Fluent in English is a MUST
- Has strong exp. with SQL and Excel
- Basic knowledge of APIs
- Minimum 3 years of experience in an analyst position
- Experience in the automation industry is a plus, must have worked with SaaS-based companies at a minimum
- Mastery of process analysis, understanding concepts like BPMN, and being hands-on with UML diagrams
- Understanding of data types, structured data, and extensive use of excel



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