Soa/oracle Integration Cloud Oic Senior Consultant

8 hours ago

مصر, Egypt Oracle Full time

SOA/Oracle Integration Cloud OIC Senior Consultant - ACS JoinOFS-220002VP

**Applicants are required to read, write, and speak the following languages**: English, Arabic

**Preferred Qualifications**

Advanced Services Techno-Functional Consultants and Technical Engineers provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.

Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.

Now, we are looking for integration area experts - **SOA & OIC Principal Senior Consultants**

**CORE ACTIVITIES AND RESPONSIBILITIES**:

- Delivering high quality technical services to ACS customers.
- Ensuring adherence to internal methodology, tools and quality standards.
- Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities
- Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required
- Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS
- Manage and resolve Customer Requests according to product main strategy and model.
- Respond and resolve customer issues within Key Performance Indicator targets.
- Maintain an up-to-date and in-depth knowledge of new products.
- Ensure the timely completion of planned proactive tasks and Customer Requests.
- Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards.
- Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.

**Requirements for the role**:

- Strong experience in Designing and developing Integrations using Oracle Fusion Middleware/Oracle SOA Suite 12c ,11g.
- Strong experience in designing, developing, deploying, testing and maintaining complex Integrations using OSB/BPEL/Mediators/BPMN
- Strong understanding of Service Oriented Architecture(SOA), OSB
- Strong understanding of Web services standards like SOAP & REST
- Strong understanding of JCA adapters
- Strong understanding of XML, XSD, WSDL standards and XSLT, DVM, XREF, Business Rules, ESS concepts
- Good understanding of WebLogic Server concepts.
- Knowledge of Deployment tools like Maven, Jenkins, Kintana etc
- Knowledge of Version Control tools like SVN, GitHub, Clear case etc
- Technical problem-solving skills with ability to work independently or in a team-oriented environment
- Hands-on development experience in developing, Two+ full lifecycle Oracle Cloud Order with extensions development
- Expert hands-on developer of Oracle PaaS products (VBCS,PCS and OIC- integrations)
- Excellent understanding of Agile development methodology, full lifecycle SDLC process, including creating technical designs, build and unit testing for complex requirements.
- Expert hands-on developer knowledge Oracle PL/SQL development.
- Good understanding of Oracle PaaS4SaaS extension patterns
- Knowledge of Oracle Cloud SaaS APIs/web services
- Technical problem-solving skills with ability to work independently or in a team-oriented environment
- Excellent Analytical and Debugging skills on problem Solving skills
- Good Communications and a Team Player
- Willing to work in shifts and operations support

**Detailed Description and Job Requirements**

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

**Job**: Support
**Location**: EG-EG,Egypt-Cairo

**Job Type**: Regular Employee Hire
**Organization**: Oracle

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