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Junior Account Manager

4 months ago

Cairo, Egypt Tawzef for Recruitment & HR Consultancy Full time
  • Assist in developing and maintaining strong longterm relationships with clients. Serve as a secondary point of contact for clientrelated matters.
  • contract renewals and negotiations ensuring favorable terms for both the company and the client.
  • Understand client needs and objectives and support efforts to ensure services meet or exceed their expectations.
  • Identify potential opportunities for account growth and support senior account managers in upselling additional services.
  • Collaborate with internal teams (e.g. project management marketing technical support) to ensure timely and successful delivery of services according to client needs.
  • Assist in providing regular reports on account status including client satisfaction project progress and account growth. Support data collection and analysis efforts.
  • Help address and resolve any issues or concerns that clients may have in a timely and efficient manner.


Requirements
  • Bachelor s degree in Business Administration Marketing Communications or a related field.
  • 12 years of experience in account management customer service or a related role in a servicebased industry.
  • Excellent verbal and written communication skills. Ability to articulate concepts clearly.
  • strong interpersonal skills with the ability to build and maintain relationships with clients and internal teams.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Good organizational skills with the ability to manage multiple tasks and projects simultaneously.


Associate s Degree in a related field. Prior administrative experience. Excellent computer skills, especially typing. Attention to detail. Multilingual may be preferred or required. Desire to be proactive and create a positive experience for others.