Credit and Collection Control Specialist

4 weeks ago

Cairo, Egypt Alnafitha IT Full time
We support the Kingdom s largest and most complex organizations across all industries in delivering enterprise transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.

About us

Established in 1993 Alnafitha IT is a leading IT service provider in Saudi Arabia that adapts a customer centric approach in vision direction focusing on creating positive experience for the customer by maximizing the value from product and service offerings and building long term relationships with the clients.

A Credit and Collection Control professional plays a crucial role in managing a companys financial health by ensuring that customers pay their outstanding debts promptly.

The primary responsibilities and job description for a Credit and Collection Control position may include the following:

  • Communicating with all customers by phone and mail including his communications (updating data reminding the due date directing the customer to pay)
  • Updating the customers data including (financial and purchase email addresses adding the customers portal data )
  • Uploading invoices to the customers systems (if available) and following them up until they are collected.
  • Follow up on the main mail and any customer requests related to invoices.
  • Responsible for sending following up and collecting advance payments.
  • Responsible for directing invoices to each collector on our system.
  • Follow up with his clients and write the communication results on each invoice.
  • Follow up the requests of all clients and make the necessary interventions if necessary.
  • Prepare financial claim letters and review clients LC.
  • Review invoices Ensure that all necessary documents are available and compare them with their terms of payment when issued with (purchase orders contracts)
  • Providing logistical assistance to collectors in completing their tasks and providing any information needed by the team.
  • Commitment to the collection management policy.
  • Review and approve/reject credit applications based on established guidelines.
  • Credit Assessment: Review credit applications analyze financial data and assess credit worthiness of customers.
  • Payment Monitoring: Track payments identify late payments and follow up with customers.
  • Recommend credit limits and terms for new and existing customers.
  • Determine appropriate collateral and guarantee requirements for credit approvals.



RequirementsTo excel in this position you will need to:
Certification Requirements
  • Bachelor s degree in accounting or information technology.

Technical Skills
  • 4 years of experience in information technology.
  • Experience in the IT industry software and service delivery is a plus.
  • Previous experience in CRM/ERP systems ex. Zoho CRM Zoho Books.
  • Proficiency in Microsoft Word Excel and Outlook.
  • Knowledge in project management.
Personal Skills
  • High sense of responsibility and ownership acting like an owner in what you do.
  • Exceptional communication and presentation skills
  • Being able to work on their own or in a team
  • Being able to work to right deadlines
  • Ability to maintain composure during stressful situation
  • Handling many tasks & responsibilities
  • Fluent in Arabic and English.
  • Working Conditions
  • Working on Weekends Holidays or outside the business hours could be required.


To excel in this position, you will need to: Certification Requirements Bachelor s degree in accounting or information technology. Technical Skills +4 years of experience in information technology. Experience in the IT industry, software and service delivery is a plus. Previous experience in CRM/ERP systems, ex. Zoho CRM, Zoho Books. Proficiency in Microsoft Word, Excel and Outlook. Knowledge in project management. Personal Skills High sense of responsibility and ownership, acting like an owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to right deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English. Working Conditions Working on Weekends, Holidays or outside the business hours could be required.

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