Frontline Officer

3 months ago

Cairo, Egypt HSBC Egypt Full time
  • Providing a personalized, friendly and efficient service
  • Provide exceptional, efficient counter and sales service for all customer segments, wealth and personal banking (WPB), Premier and Corporate
  • Pro-actively encouraging new and existing customers to register for, and use, alternative delivery channels e.g. Personal Internet, Banking/self-service equipment for routine queries/transactions
  • Making effective customer contact to identify and address customer needs by actively promoting relevant bank solutions, referring on as appropriate
  • Updating customer profile screens with details of customer contact.

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