Collection Specialist

4 weeks ago

Cairo, Egypt Millensys Cairo, Egypt Full time
Who we are

Babban Gona is an award-winning, high impact, financially sustainable and highly scalable social enterprise, part-owned by the farmers we serve. Babban Gona, was created to attract youth to agriculture specifically and away from the looming instability of extremist groups.

We accomplish this by franchising thousands of farmer cooperatives across Nigeria, dramatically increasing the profitability of the smallholder members 2.5 times above the national average. This dramatic increase in net income is accomplished by delivering an integrated holistic package of training, farm inputs and marketing services, on credit. Babban Gona has been able to deliver this credit while maintaining one of the highest repayment rates in the world, currently above 99%, leveraging our comprehensive 8 levels of risk mitigation.

We developed the model with our partners that include His Highness Muhammad Sanusi II, the Sarkin (Emir) Kano, Nestle, IITA, DfID, USAID, GIZ, AGRA, BMGF, Skoll, Kiva, FMCB, Mulago, GIF and Rockefeller Foundation amongst others.

Key Responsibilities

You will play a key role in the implementation of an evolving learning strategy that includes the creation and delivery of learning programs, establishment of learning tools and processes and supporting employees participating in internal and external learning programs, to continue to develop the capability of Babban Gona s workforce.

  • Identify learning needs in accordance with the organisation s strategic and operational plans.
  • Evaluate existing learning programs, make recommendations for change, and upon approval, implement these changes.
  • Manage course development and delivery projects in collaboration with internal employees and external providers.
  • Develop, implement and evaluate packages that are engaging, support internal learning, and where possible are delivered via an online learning system.
  • Consider learning objectives, consult with subject matter experts and source relevant information to develop relevant and contemporary content.
  • Contribute to the identification and design of tools to automate and streamline processes within the Learning and Development team and when connecting with the broader organisation.
  • Design and develop technical documentation and user manuals ensuring ease of use.
  • Evaluate, select and manage an appropriate Learning Management Platform (LMS).
  • Planning bespoke digital skills training sessions.
  • Develop and manage a scalable organization-wide digital training program that is aligned with the Digital team s objectives and goals as mapped to the organization s needs.
  • Review existing documentation stored within the document information system and create new documentation when relevant.
  • Facilitate relevant in-house training sessions, both online and face to face.
  • Develop the capacity of other trainers within key teams to support core training programs.
  • Other responsibilities and tasks required to support organizational goals and objectives.

Reporting Line

Thrives in a fast-paced, start-up environment with dynamic business priorities.

Requirements

Experience in Learning and Development Role

  • BSc in Business Psychology or other related area; an additional certification such as CPLP will be a bonus.
  • 4-5 years experience of working in an L&D role Digital Training Manager, Education or other relevant position.


Selection Criteria

  • Demonstrated ability to manage complex projects, support strategy implementation and associated plans.
  • Previous experience in the creation and delivery of learning packages based on adult learning principles, including in instructional design.
  • Experience with the use and/or development of technology to support learning, including practical experience with Learning Management Systems (LMS) and e-learning platforms.
  • Experience with training and assessment, training management and facilitation.
  • Proven ability to collaborate and consult to obtain relevant information from subject matter experts.
  • Highly developed interpersonal and communication skills, both written and verbal.


Demonstrated Ability

  • Ability to demonstrate excellent time management, attention to detail and prioritizing skills.
  • Ability to supervise and build the capacity of young teams
  • A strong willingness to learn and be a team player


Desirable Experience

  • Experience implementing large scale corporate training programs.
  • Experience delivering remote training to employees that are geographically dispersed.
  • Experience delivering learning in areas with access to limited technology and internet connectivity.
  • Experience delivering training and learning to people with limited literacy.
  • Knowledge of monitoring and evaluation practices for learning.

Start Up Environment

Thrives in a fast-paced, start-up environment with dynamic business priorities.

Benefits
  • Competitive Salary
  • Health Insurance
  • Pension
  • Performance Bonus
  • Annual Paid Vacation
  • Group Life Insurance


Experience in Learning and Development Role BSc in Business Psychology or other related area; an additional certification such as CPLP will be a bonus. 4-5 years experience of working in an L&D role Digital Training Manager, Education or other relevant position. Selection Criteria Demonstrated ability to manage complex projects, support strategy implementation and associated plans. Previous experience in the creation and delivery of learning packages based on adult learning principles, including in instructional design. Experience with the use and/or development of technology to support learning, including practical experience with Learning Management Systems (LMS) and e-learning platforms. Experience with training and assessment, training management and facilitation. Proven ability to collaborate and consult to obtain relevant information from subject matter experts. Highly developed interpersonal and communication skills, both written and verbal. Demonstrated Ability Ability to demonstrate excellent time management, attention to detail and prioritizing skills. Ability to supervise and build the capacity of young teams A strong willingness to learn and be a team player Desirable Experience Experience implementing large scale corporate training programs. Experience delivering remote training to employees that are geographically dispersed. Experience delivering learning in areas with access to limited technology and internet connectivity. Experience delivering training and learning to people with limited literacy. Knowledge of monitoring and evaluation practices for learning. Start Up Environment Thrives in a fast-paced, start-up environment with dynamic business priorities.

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