Customer Engineer
2 weeks ago
The core purpose of this role is to contact potential students who have shown interest to courses being offered by The consultant is required to call all potential students and explain the benefit of enrolling in the courses and give information regarding enrolling, fees and the starting of each programme or any other information Consultants are required to use their sales expertise to persuade students to enroll for the programmes on
Plan Call List of existing enquiries
Call potential students to enroll them for our upcoming programmes
Close deals and ensure that potential students have made their payments for the courses
Handle objections the best way possible to ensure targets are met
Researching potential companies where we could assist and add value
Generating leads for the Sales team
Cold Calling and securing appointments with high level decision makers of the company
Contacting potential or existing customers to inform them about a product or service
Answering questions about products or the company
Asking questions to understand customer requirements and close sales
Enter and update customer information in the database
Competencies
Task/priority management skills
Attention to Details
Accuracy
Communication skills, including telephone skills
Business Understanding
Organising skills
Able to communicate professionally at multiple levels when dealing with clients, superiors, colleagues, and other
Time management, including the ability to respond to and resolve queries and issues in minimum
Team player
Negotiation skills
Work under pressure
Personal attributes
Good people and communication
Resilience
Deadline orientated must demonstrate an acute sense of urgency and
Work in a fast-paced office
Focus on analysing and solving problems
Passion for optimizing work performance
Emotional control when dealing with clients and management
RequirementsMinimum Requirements
- Matric
- Minimum 2 Years Sales Experience
- Computer Literacy (Ms Office Word, Excel and Outlook)
- Proven Sales skills
- Good Objection handling skills
- Excellent communication skills
Minimum Requirements Matric Minimum 2 Years Sales Experience Computer Literacy (Ms Office Word, Excel and Outlook) Proven Sales skills Good Objection handling skills Excellent communication skills
