Billing and Collection Leader
1 month ago
- To be heavily involved in answering the phones with in 3 rings to support the rest of the Office.
- To serve customers collecting stock which involves cash handling and use of World Pay & PDQ machine
- To provide a range of clerical duties including, filing, inputting invoices on the system, message taking and sorting
- To respond to routine correspondence and enquiries from members of the public, suppliers, and other staff.
- To help the admin/cashier check drivers in when returning from delivering (this also involves cash handling)
- To deal with all customer contact effectively, and courteously, in line with LWC Drink s policies and procedures.
- To maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems.
- To study towards and complete the NVQ level 2 in Business Administration.
RequirementsDesired skills and personal qualities
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Analytical skills
- Team working
- confident
- good on the phone
- GCSE or equivalent English/Maths (Grade A*-C (9-4)) desirable
Benefitspotential to be kept on within the company
Desired skills and personal qualities Communication skills IT skills Organisation skills Customer care skills Administrative skills Analytical skills Team working confident good on the phone Qualifications GCSE or equivalent English/Maths (Grade A*-C (9-4)) desirable WE WOULD IDEALLY LIKE SOMEONE WHO HAS HAD SOME PREVIOUS EXPERIENCE IN AN OFFICE ENVIRONMENT
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