Shift Coordinator
4 weeks ago
- Monitor and manage the real-time contact center performance and make staffing adjustments as needed to meet service level goals
- Taking action during the day when actual performance is significantly different from the assumptions used to create the forecast and/or schedule
- Re-planning staffing and scheduling for the near-term period
- Create shifts and breaks schedule for all customer support agents on weekly basis via WFM system taking into account the needs of businesses and agents’ preferences
- Analyze call volume, agent availability, adherence and other key metrics to identify trends and opportunities for improvement
- Provide regular reports and analysis to management on contact center performance
- Monitor the relevance of agents’ profile, skills and attendance
- Collaborate with workforce management team to ensure accurate forecasting and scheduling
- Collaborate with other departments to ensure alignment of staffing and scheduling with business needs
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Coordinator Riders
4 weeks ago
Cairo, Egypt TALABAT Full timeMonitor and improve Rider Performance and ComplianceLead Rider Recruitment for the allocated zonesLead a Team of Rider CaptainsManage rider Rooster with proper allocation of shifts/breaks/off-days etcTrain riders on “Take Shift”Supervises rider onboarding and trainingInventory management and usage compliance of Rider equipmentGroom rider quality...
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Coordinator - Compensation Benefits
4 weeks ago
Cairo, Egypt Allianz Worldwide CareEgypt Full timeDomestic Inbound / Outbound voice process (Calling) for Fresher*Salary- 14k _18k* Must- Good English*Graduates/ UG* Domestic Day Shift*International Shift- 5 Day working, Cab*No Sales/ Targets Basic Computer Knowledge Good Typing Skills Good Communication Skills Looking for Immediate Joiners
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Facilities and Maintenance Lead Engineer
4 weeks ago
Cairo, Egypt Shift EV egypt Full timeResponsibilities:Gathering and analyzing data, blueprints, and reports.Determining facility and equipment specifications.Analyzing project costs and preparing budgets.Designing and overseeing the implementation of facility expansion, layout, various systems, and quality controls.Evaluating operational systems and facility infrastructure to ascertain and...
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Warehouse Associate Shift Lead
4 weeks ago
Cairo, Egypt The Rounds egypt Full timeResponsibilities:Supervising warehouse staff and daily activities.Managing, evaluating and reporting on warehouse productivity.Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.Ordering supplies and maintaining suitable inventory levels.Checking orders, bills, items received, inventory, and deliveries for...
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Brand Partnerships Coordinator
3 weeks ago
Cairo, Egypt Project Growth Full timeThe Operations Manager directs and manages all operational activities in the assigned area and contributes to the sites overall strategic ;This position will provide leadership to a team of 2 to 5 Team Leaders or direct reports as well as 40 to 50 indirect ;Teams consist of Desktop Support, Customer Service Support, and Technical Support ;The Operations...
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Talent Acquisition Lead Technical
3 weeks ago
Cairo, Egypt Shift EV Egypt Full timeResponsibilities:• Coordinate with hiring managers to identify staffing needs• Determine selection criteria• Source potential candidates through online channels (e.g. social platforms and professional networks)• Plan interview and selection procedures, including screening calls, assessments and in-person interviews• Assess candidate...
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Talent Acquisition Coordinator
4 weeks ago
Cairo, Egypt Concentrix Egypt Full timeAbout PSC Biotech Who we are? PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with Global operations in Ireland, India, Singapore, Australia and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and Regulatory...
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Safety Coordinator Workplace Health and Safety
4 weeks ago
Cairo, Egypt myGwork Full timeLead site risk assessment for current and new activities.Lead implementation of site specific WHS standards and guidelines.Lead implementation of site WHS objective and programs.Promote safe culture among employees by providing daily WHS content to shift briefing.Perform frequent site safety audits to identify all non-compliance equipment and/or processes at...
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production engineer
4 weeks ago
Cairo, Egypt Smart Copper Industrial Co.,LTD Full time· Review Daily Reports through Shifts. · Achieving Production Plan according to the (Annual Operating Plan) according to Daily Plan with Logistics. · Leading the whole team through trainings and Instructions to achieve KPIs. · Deliver New Hires Orientation and Training. · Minimizing Cost through decreasing (Manufacturing...
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Customer Support Coordinator Telehealth
4 weeks ago
Cairo, Egypt Digital Bridges Full timeJob DescriptionResponsible for answering all customers’ inquiries via WhatsApp, emails, and phone calls and ensuring that every customer is served in an efficient, thorough, and courteous manner.Receiving reservations for customers based on their various requirements.Accurately enter data into corresponding fields within various software...
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Data center administrator and cloud engineer
4 days ago
Cairo, Egypt Henkel Egypt Full timeEvaluates security incidents, coordinates security incident resolution response and initiates the follow up projects where necessary.Propose, analyze, and introduce new technologies or products to increase the information security level in Henkel based on defined risks.Steers, executes, and coordinates cyber security projects.Investigate, contextualize and...
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Sr. Specialist, Customer Center
2 days ago
Cairo, Egypt Orange Full timeWelcome customers to the customer center. -Handle customer's complaints and inquiries and provide solutions to their problems. -Sell mobinil products and services and ensure proper collection of required documents. -Sell value added services to customers. -Coordinate with other departments to solve customers’ complaints. Education -University graduate....
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Logistics and Transportation Lead
4 weeks ago
Cairo, Egypt Unilever Egypt Full timeResponsibilities:• Plan shipments based on orders and customer requests• Track orders to ensure timely deliveries• Prepare shipping documents (like invoices, Packing list, bills of lading)• Coordinate the supply chain procedures to maximize quality of delivery• Communicate with customers, shipping lines, trucker, ports, etc. to...
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Shift Manager- Fast Food Resturant
3 weeks ago
Cairo, Egypt Burger King egypt Full timeAs a Marketing Officer , you will be responsible for support in the implementation of the loyalty marketing strategy (including Brand, Acquisition, Accrual, Redemption and Customer Engagement) through business and channel analysis, marketing performance and campaign design to deliver against the Loyalty and Digital Direct targets, namely acquisition,...
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Travel Advisor
4 weeks ago
Cairo, Egypt jump egypt Full timeSCG Healthcare Talent is a Recruitment Agency.Hiring "Registered Nurse (RN) Critical care: Nights, Cardiac IMU/ICU, Multiple Units!" for a largest medical Center in Texas.W2 positionExperience with telemetry, cardiac monitoring, cardiac care, or IMU population preferredSIGN-ON BONUS OFFERED!Interview Steps:1. Phone screen with Recruiter2. In-Person (if...
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Spa Receptionist
3 days ago
Cairo, Egypt Hilton Egypt Full timeResponsiblity:Greeting and welcoming customers and tending to complaints and queries.Coordinating staff shifts and cleaning schedules.Training staff on new systems, policies, and best practices.Supervising the appointment booking and cancellation schedules.Managing the ordering and stock control of equipment and supplies, including consumables, office...
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Cairo, Egypt Amazon Egypt Mea Full timeLead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfilment centre:· Support safety programs and compliance to ensure a safe work environment for all associates· Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance...
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Central Operations Support Executive
4 weeks ago
Cairo, Egypt myGwork Full timeThis team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.Roles And Responsibilities Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executivesLiaise between field executives/sellers and various...
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Team Lead Riders
4 weeks ago
Cairo, Egypt TALABAT Full timeMonitor and improve Rider Performance and ComplianceLead Rider Recruitment for the allocated zonesLead a Team of Rider Coordinators and/or Rider CaptainsManage rider roster with proper allocation of shifts/breaks/off-days etcSupervises rider onboarding and training schedule with Rider Trainer and Rider SupervisorInventory management and usage compliance of...
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Spare Parts Sales Engineer
4 weeks ago
Cairo, Egypt mcv egypt Full timeAn established healthcare system located near West Plains, Missouri is seeking a Recruiting Coordinator to join their team! Onsite position with a wonderful team!The Recruiting Coordinator Job Description:Full-time, direct hire opportunityMon-Fri, day shiftMay require some OTCompetitive pay based on experienceWonderful facility and team to be a part...