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E Commerce Specialist

3 months ago

Egypt Tulipe Full time
Job Description

Responsibilities:

Oversee and manage Tulipe Company's e-commerce Website, App and social media accounts to optimize online sales performance, brand presence, and awareness.

Lead the development and execution of a comprehensive website content and marketing strategy to strengthen the company's brand, attract visitors, and drive online sales.

Collaborate with website developers for regular updates and maintenance, ensuring the website functions seamlessly.

Optimize user experience on the website and social media platforms to increase engagement.

Propose, develop, and execute improvement measures and e-commerce strategies to enhance user engagement and boost website sales performance.

Evaluate service quality and customer satisfaction, addressing and resolving customer issues promptly.

Coordinate with demand planning, warehousing teams, and the shipping company to ensure efficient order fulfillment.

Plan and implement social media strategies, creating engaging content aligned with brand strategy and customer interests.

Supervise the social media team, ensuring effective communication, timely responses, and monitoring customer reviews.

Enhance search rankings, optimize content, analyze user engagement, and broaden reach across digital platforms.

Manage and curate content on social media platforms, overseeing the design of media accounts.

Develop and execute ROI-focused paid campaigns on social media platforms to promote the company's brand and products.

Create impactful email & SMS blast campaigns and newsletters targeting key customers.

Measure and analyze the ROI of campaigns and promotions, providing insights and recommendations for optimization.

goals.

Job Requirements
  • Bachelor's degree in Marketing, Business, or a related field.
  • Good knowledge of e-commerce, digital marketing principles, and strategies.
  • Proven ability to identify target audiences and create engaging digital marketing campaigns.
  • Stay updated with the latest digital technologies and media trends in e-commerce.