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Operations Manager
4 weeks ago
- Provide managerial support and direction to the Procurement, Logistics, Inventory, Stores Services and Loss Prevention functions
- Provide operational assistance for new store openings ensuring set opening dates are met and operating standards are maintained
- Achieve financial and operational targets for all aspects of store operations while maintaining a high customer satisfaction level
- Develop, implement and enhance all processes and procedures to continuously improve effectiveness/efficiency of the department, as well as ensure organization operations are carried out in compliance with regulations and laws governing business operations
- Evaluate overall operations and regularly report results to the Country Manager and the Chief Operating Officer
- Recruit, train, motivate and evaluate his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
- Prepare the department's annual budget based on set instructions and develop the business plan accordingly to support the objectives set by the Country Manager
- Create, implement and oversee a set of operational metrics measuring the effectiveness of the department across all functions
- Bachelor's Degree in Business Administration or related Field
- MBA is a plus
- 6-8 years of experience in a similar Field, out of which 3 in a managerial position
- Experience in retail is a plus
- Proficiency in MS Office
- Fluency in English
- Strategic Thinking.
- Communication Skills.
- Decision Making.
- Developing and Motivating Others.
- Driving and Achieving results.
- Initiative.
- Planning and Organizing.
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