Infrastructure Engineer

2 weeks ago


Cairo, Cairo, Egypt MigrationIT Full time

Job Information:

Field

  • InfrastuctureField / Area
  • Sys (OS, Servers & Storage)Industry
  • IT ServicesJob Category
  • Infrastucutre EngineeringWork Experience
  • 13 yearsCity
  • CairoState/Province
  • AI QahirahCountry
  • EgyptZip/Postal Code
Monitors ticketing queue and responds to service requests or incidents.

  • Provides support for connectivity or related network/communication issues for end user.
  • Diagnoses and resolves complex hardware, software and connectivity problems.
  • Identifies problems and optimizes performance, as needed.
  • Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.
  • Troubleshoots problems by analyzing root causes and evaluating multiple options.
  • Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented.
  • Analyzes audit trails to detect systematic security violations.
  • Ensures adherence to security requirements.
  • Tests and executes backup and disaster recovery for infrastructure solutions.
  • Documents all IT Infrastructure related services and keep tracking for any configuration changes and update documents accordingly.
  • Evaluate future technologies and make recommendations for software and hardware upgrades.

Requirements:

  • Bachelor's degree ofComputer engineering, Computer science.
  • 2+ years of experience in IT infrastructure field (System & Network administration).
  • Strong experience in information systems and technology including virtualization, messaging, networking & security with proven certifications.
  • Have working experience in networking including switches and routers.
  • Have working experience in security including firewalls and end point security.
  • Have working experience in servers operating systems including Windows Server and virtualization technology.


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