System Administrator Expert

2 weeks ago


Egypt Orange Business Full time

About the role:

  • Managing CASA (Centralized Administration Service Area) productions/changes on different solutions validated by CASA Engineering.
  • Providing 24*7 technical support for CASA infrastructure servers used for CASA (oncall is required during none business hours).
  • Managing accounts for all CASA tools (creation, deletion and modification).
  • Managing all services used for CASA Admin Zone for our internal OBS customers.
  • Deploy Patches and new releases on CASA servers with different OSs.
  • Tracking/Solving all CASA incidents raised by servers' owners.
  • Testing new packages provided by CASA solutions for validation before their deployment.
  • Reporting server usage (for license purposes).
  • Working on proactive event management process.

About you:

  • Very good understanding of CASA services (Ex. CyberArk, WSUS, KMS, WSUS, Antivirus, NTP ,...)
  • Very good understanding of IT & networking fundamentals (CCNA is a plus).
  • Very good understanding of Linux and windows operating systems.
  • Very Good understanding of VMware Technologies.
  • Good Presentation skills.
  • Good understanding of ITIL processes (ITIL Foundation).
  • Very good communication, facilitation and customer facing skills.
  • MSCE is a plus.

Additional information:

Educational background:

  • Computer, Communications or Electronics B.Sc. or B.Eng. Degree.
  • Soft Skill/Business Courses (Time management, facilitation skills, interpersonal skills, communication skills...) is a plus.
  • Professional Experience:
  • At least 3 years of IT professional experience.

Languages:
English, perfect Written and Spoken
French is a big plus

Contract:

Regular

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