Senior Observability Engineer

2 weeks ago


Cairo, Cairo, Egypt VAS Integrated Solutions Full time
  • Review Dynatrace implementation scopes to ensure they are feasible, including realistic.
  • Review technical documentation to make sure that it is accurate and complete.
  • Develop observability and automation proposals that address clients' needs and concerns effectively.
  • Working closely with other services team members to coordinate efforts and identify Dynatrace platform opportunities for growth in the market.
  • Engage with customers and prospects to understand their automation and observability needs and objectives.
  • Work with the sales team to develop and execute account plans to drive Dynatrace solution and services growth.
  • Develop and deliver presentations, demonstrations, and lead proof of concepts that articulate the value proposition of our products and services.
  • Respond to RFPs/RFIs and lead technical discovery sessions.
  • Serve as a trusted automation and observability advisor to customers and prospects.
  • Understand customer environments and how the Dynatrace platform can be best utilized to solve their business challenges.
  • Keep abreast of observability industry trends, competitive threats, observability, and automation capabilities.
  • Collaborate with the technical services team to provide feedback on market requirements, automation, and observability direction.
  • Help shape the go-to-market strategy for Dynatrace solutions and features.
  • Train and enable the new team members on Dynatrace solutions and features
  • Consult with customers to understand and then meet their business and technical goals.
  • Develop and support integrations with 3rd party tools and devices to extend the footprint of the Dynatrace platform.
  • Work with customers to provide information on how best to incorporate the Dynatrace platform into non-out-of-the-box supported environments.
  • Participate in project scoping and deployment design and lead the implementation.
  • Partner with the sales team as needed in presales technical sessions.


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