Program Manager

2 weeks ago


Cairo, Cairo, Egypt SSC Egypt Mea Full time

Responsibilities:

  • Responsible for the overall site sales forecast while running all operations at the site.
  • Lead a team of sales managers to exceed client targets, achieve business goals, maintain compliant operations and deliver optimal customer experience.
  • Oversee the performance of key sales functions, provide guidance and assistance in the execution of functional responsibilities, help set objectives and achieve established goals.
  • Review, understand and take action regarding sales and productivity results on a weekly and monthly basis
  • Develop best practice documentation procedures and internal communication processes across sales teams and people within site and partner with other regional site leaders to evolve playbooks for incubating, launching, and scaling business processes.
  • Take full ownership and ensure operational excellence in order to improve all processes, identify process gaps or inefficiencies, and recommend solutions, and contribute to the implementation of those solutions.
  • Identify and communicate local market needs and drive issues to resolution, minimizing impact of potential issues as they arise.
  • Manage overall team sizing and growth in line with Webhelp commitments, while building a world-class talent pool.
Work closely with recruitment team to identify, interview & on-board potential candidates. Develop and maintain process flow. Responsible to set & track sales targets & KPI's.

  • Own and drive all project related activities to achieve quarterly/yearly sales revenue.
  • Coach, train & evaluate team leaders to monitor their teams daily & weekly performance. Regular interaction with client stakeholders, marketing, and OCP to maintain rhythm of business. Weekly, Monthly, and Quarterly Business Review with client stakeholders to report performance, insights, outlook, and help wanted for current and future quarters. Prepare sales analysis, reports and suggest improvements for internal & external management.
  • Maintain CRM hygiene & use it as a Single source of truth for forecasting, reporting & analysis purposes. Plan & execute incentive plans & team activities within the allocated budget.

  • Program Manager

    2 weeks ago


    Cairo, Cairo, Egypt FlairsTech egypt Full time

    Responsibilty:Organizing programs and activities in accordance with the mission and goals of the organization.Developing new programs to support the strategic direction of the organization.Creating and managing long-term goals.Developing a budget and operating plan for the program.Developing an evaluation method to assess program strengths and identify areas...

  • Program Manager

    2 weeks ago


    Cairo, Cairo, Egypt Souq for E-Commerce LLC Full time

    3+ years of program or project management experience 3+ years of working cross functionally with tech and nontech teams experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Experience defining program...

  • Program Manager

    2 weeks ago


    Cairo, Cairo, Egypt IQVIA Full time

    Position OverviewKeyresponsibilities Onboarding of the new care coaches/Patient support specialists as replacement with assurance of the receipt of initial Project specific training and refresher when needed. Regular checks of the planned activities versus completed to identify gaps. Monthly quality checks to calls Ensure the availability of the completed...

  • Program Manager

    2 weeks ago


    Cairo, Cairo, Egypt myGwork Full time

    Join our team and play a key role in delivering top-notch support!Ensure timely establishment of Last Mile account creationSet up unique payment processes for the Last Mile ChannelAchieve process and tech parity worldwideConduct financial reviews for DSP partners in the MENA regionHandle supplier issues efficiently from start to finishInterpret commercial...

  • Program manager I

    2 weeks ago


    Cairo, Cairo, Egypt Amazon Full time

    Physical Therapist Do you want to be part of a supportive team and grow your therapist career? Sequoia Care takes pride in hiring great people, taking excellent care of our patients and our employees, providing career growth and top-notch benefits. We help adults in long-term care and assisted living facilities maintain their independence, feel...

  • Program Assistant

    4 weeks ago


    Cairo, Cairo, Egypt World Bank Group Full time

    Job DescriptionDescription –>IFC's Cairo office is seeking to recruit two highly motivated Program Assistants to provide effective and efficient administrative support to the assigned departmental team. This role will contribute to the effective operation and administrative coordination of the team in the assigned department and should be ready to step up...

  • Program Assistant

    4 weeks ago


    Cairo, Cairo, Egypt World Bank Group Full time

    Job DescriptionDescription –>IFC's Cairo office is seeking to recruit two highly motivated Program Assistants to provide effective and efficient administrative support to the assigned departmental team. This role will contribute to the effective operation and administrative coordination of the team in the assigned department and should be ready to step up...

  • Program Assistant

    4 weeks ago


    Cairo, Cairo, Egypt World Bank Group Full time

    Job DescriptionDescription –>IFC's Cairo office is seeking to recruit two highly motivated Program Assistants to provide effective and efficient administrative support to the assigned departmental team. This role will contribute to the effective operation and administrative coordination of the team in the assigned department and should be ready to step up...

  • Program Assistant

    1 month ago


    Cairo, Cairo, Egypt World Bank Group Full time

    Job DescriptionDescription –>IFC's Cairo office is seeking to recruit two highly motivated Program Assistants to provide effective and efficient administrative support to the assigned departmental team. This role will contribute to the effective operation and administrative coordination of the team in the assigned department and should be ready to step up...

  • Program Assistant

    1 month ago


    Cairo, Cairo, Egypt World Bank Group Full time

    Job DescriptionDescription –>IFC's Cairo office is seeking to recruit two highly motivated Program Assistants to provide effective and efficient administrative support to the assigned departmental team. This role will contribute to the effective operation and administrative coordination of the team in the assigned department and should be ready to step up...

  • Program Assistant

    1 month ago


    Cairo, Cairo, Egypt World Bank Group Full time

    Job DescriptionDescription –>IFC's Cairo office is seeking to recruit two highly motivated Program Assistants to provide effective and efficient administrative support to the assigned departmental team. This role will contribute to the effective operation and administrative coordination of the team in the assigned department and should be ready to step up...

  • Program Assistant

    4 weeks ago


    Cairo, Cairo, Egypt International Finance Corporation (IFC) Full time

    JOB DESCRIPTION Description IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record...

  • Program Assistant

    1 month ago


    Cairo, Cairo, Egypt International Finance Corporation (IFC) Full time

    JOB DESCRIPTION Description IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record...


  • Cairo, Cairo, Egypt Fintech Media Ltd Full time

    "Responsibilities: Searching for and establishing contacts with potential partners from the sphere of finance, forex brokers, analytical companies, and other organizations related to the foreign exchange market. Conducting meetings, presentations and negotiations in order present the partner program of the forex company and the benefits of cooperation....


  • Cairo, Cairo, Egypt SAP Full time

    Job SummaryThe Young Professional Program is a free initiative delivered by the SAP Training and Development Institute. The program, which lasts for 3 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP TDI will work very closely with the...


  • Cairo, Cairo, Egypt SAP Full time

    Job SummaryThe Young Professional Program is a free initiative delivered by the SAP Training and Development Institute. The program, which lasts for 3 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP TDI will work very closely with the...


  • Cairo, Cairo, Egypt SAP Full time

    Job SummaryThe Young Professional Program is a free initiative delivered by the SAP Training and Development Institute. The program, which lasts for 3 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP TDI will work very closely with the...


  • Cairo, Cairo, Egypt Plan International egypt Full time

    Organizing programs and activities in accordance with the mission and goals of the organization.Developing new programs to support the strategic direction of the organization.Creating and managing long-term goals.Developing a budget and operating plan for the program.Developing an evaluation method to assess program strengths and identify areas for...


  • Cairo, Cairo, Egypt Breadfast Egypt Full time

    Responsible for documenting the project phases and track the progress and provide administrative support as needed, including preparing presentations,.etcMeasure project performance using appropriate tools and techniques.Responsible for ensure adherence to all project management and the standards during project executionSupport in schedule and attend project...


  • Cairo, Cairo, Egypt Plan International Full time

    The Organisation Plan International is an independent development and humanitarian organisation that advances children's rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with...