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Billing Specialist

4 months ago

Egypt Informa Global Support Full time
Company Description

Informa is a leading international events, intelligence and scholarly research group.

We're the specialist's specialist.

Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.


Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.


Global Support is Informa's sixth division, with major hubs in the United Kingdom, United States, Hong Kong and Singapore as well as several smaller locations. As the team behind the teams, Global Support colleagues provide shared, efficient business services and function-specific expertise to each of Informa's operating divisions, enabling our commercial teams to focus on their markets and customers.

Job Description:

The Billing Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:

  • Execute the billing procedures and processes
  • Maintain quality control of order entry
  • Ensure revenue recognition is following group policy and the international reporting standards
  • Monitor and reconcile deferred revenue accounts
  • Perform month end close process
  • Complete and maintain online billing submissions and accounts, vendor form requests and insurance certification requests
  • Address and resolve client invoicing issues
  • Facilitate and assist in resolving requests presented from the front office colleagues, clients, management and sales colleagues in a timely manner
  • Internal/External audit support
  • Perform other duties as required based on business needs

Qualifications:

  • Relevant qualifications in a business or finance discipline
  • Minimum of 1 year relevant work experience
  • Proficient skills in Excel, Word and Outlook are essential
  • Knowledge of SAP system is an advantage
  • Good knowledge and understand of all Billings processes within your area
  • Proficiency in spoken and written English & Arabic. Ability in any other Asian languages would be an advantage
  • Ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
  • Remain approachable under pressure
  • Act with integrity, tact and diplomacy
  • Work as part of a team
  • Ability to complete a variety of related tasks
  • Proactively solve problems
  • Excellent Customer Service skills
  • Good time management skills
  • Ability to be flexible within role
  • Work collaboratively across teams