Business Analyst

2 weeks ago

Cairo, Cairo, Egypt IQVIA Full time

External

  • Plan for future activities with clients and complying with project timelines and stakeholder availability.
  • Conduct client meetings, document business and solution requirements, and perform gap analysis.
  • Should be able to resolve conflicting requirements and help to conclude to agreed project scope.
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Understands Business requirements, data challenges, and identifies business needs.
  • Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
  • Manages client expectations effectively.
  • Participate in and document currentstate, futurestate assessments, workflows and processes
  • Analyze, document and track requirements (using requirements traceability matrix).
  • Building and maintaining strategic relationships with key stakeholders.
  • Ability to analyze regulatory documents and circulars, to extract relevant requirements.
  • Liaise with SMEs from other functions (e.g., Architect, Domain Consultant, Design), to discuss technical requirements, solutions and activities.
  • Create business requirements document, software specifications document.
  • Convey BA information packages to client and seek approvals according to project's governance plan.
  • Assist client in creating UAT test cases and prepare UAT test scripts.
  • Supervise UAT with client: guide client on how UAT scenarios are developed; ensure that testing is conducted according to plan.
  • Document and manage change requests with the clients during the execution phase, according to project's governance plan.
  • Leads training sessions actively with client.

Internal

  • Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs.
  • Support and align efforts to meet customer and business needs.
  • Understands the components of running successful projects.
  • Identifies critical issues with ease.
  • Able to classify issues according to urgency and severity.
  • Leads testing and business analysis activity.
  • Knowledge transfer to Training Consultants
  • Work with the QA team to ensure the testing is in line with the requirements.
  • Work as a team member, execute tasks assigned.
  • Test patches (during the implementation period) before transitioning to production domain.
  • Troubleshoot and resolve implementation issues during the postGo Live support period.
  • Meet with project team regularly to review project deliverables and deadlines.
  • Execute tasks, as assigned, per engagement plans and implementation methodology.
  • Suggests areas for improvement in internal processes along with possible solutions.
  • Identify and notify risks to Project Managers and to other delivery team members.

Qualifications

  • Bachelor's degree in CS/Engineering, MIS, OR, healthcarerelated field is preferable.
  • Prior experience in healthcare/Insurance environment.
  • Proven professional experience in health insurance industry, especially Egyptian market.
  • Proven professional experience as a BA. IIBA certification is a plus.
  • Experience in MS Visio
  • Experience in Use case, BRD, Requirements, UAT Documentations
  • Experience in software requirements ticketing systems.
  • Knowledge in HL7 FHIR standards framework.
  • Experience in healthcare projects in MENA region.

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