F&b Service Expert

2 weeks ago

Cairo, Cairo, Egypt Marriott International, Inc Full time
**Numéro de l'Emploi**

**Catégorie d'Emploi** Food and Beverage & Culinary

**Lieu** Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE

**Horaire** Full-Time

**Situé à distance ?** N

**Mutation?** N

**Type de Poste** Non-Management

**Résumé des fonctions**

Notre travail ne se limite pas à mettre de la nourriture sur la table dont nos clients se régaleront jusqu'à ce qu'ils demandent leur facture. Nous devons avant tout bâtir une expérience unique et mémorable - en plus de la nourriture et des boissons. Nos experts en Service client font preuve d'initiative et offrent un vaste éventail de services afin que le repas de nos clients soit mémorable. Que ce soit mettre la table, communiquer avec la cuisine, interagir avec le client et le servir, ou nettoyer les zones de travail et les fournitures, l'expert en Service client fait en sorte que les clients sentent que les transactions font partie de l'expérience.Peu importe votre poste, certaines choses sont essentielles pour réussir - la création d'un lieu de travail sécuritaire, le respect des politiques et des procédures de la société, le respect des normes de qualité et veiller à ce que votre uniforme, votre apparence personnelle et vos communications soient professionnels. Le rôle d'expert en Service client signifie être sur vos pieds et vous déplacer (se lever, s'asseoir ou marcher pendant une longue période de temps); se déplacer sur des surfaces en pente, inégales ou glissantes; gérer le menu (lire et vérifier l'information visuellement), et mettre la main à la pâte dans votre travail (déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu'à 25 livres (11,4 kg) sans assistance et 50 livres (22,7 kg) avec assistance; atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser). Il est essentiel que les experts en Service client exécutent toutes ces tâches à la perfection (et toute autre tâche raisonnable qui leur est assignée) - ainsi, nos clients seront toujours satisfaits et notre entreprise continuera de prospérer.
- Marriott International souscrit au principe de l'égalité d'accès à l'emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable._
- Depuis votre plus tendre enfance, vous avez toujours eu un tempérament curieux, tenté de fouiller dans tous les placards, désireux d'ouvrir chaque porte pour voir ce qu'elle cachait et avide de connaissances en demandant sans cesse « pourquoi ? » lorsqu'on vous expliquait quelque chose. Aujourd'hui, vous apportez votre touche personnelle dans tout ce que vous entreprenez. Votre vie est faite de découvertes permanentes. Vous connaissez votre quartier comme votre poche et êtes sans cesse à la recherche de lieux à explorer qui ne figurent pas dans les guides de voyage. Si vous vous reconnaissez dans ce portrait, cette annonce est faite pour vous. Vous possédez une personnalité authentique, une curiosité naturelle et savez aborder les gens de façon chaleureuse. L'hôtel Renaissance n'est pas un endroit quelconque où passer la nuit, c'est un lieu à découvrir, avec un style qui vous correspond. C'est la raison pour laquelle nous ne recherchons pas à recruter n'importe qui, mais quelqu'un comme vous.

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