Current jobs related to French Customer Service - Egypt - MICO WORLD

  • Customer Service Agent | French Speaker

    3 days ago

    Egypt Intouch CX Full time

    Job Description Must be a Fluent French and English Speaker. Respond to customer queries in a timely and accurate way, via phone, email or chat. Identify customer needs and help customers use specific features. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with...

  • Customer Service Agent

    4 months ago

    Egypt Al Marasem Group Full time

    Job Description Your responsibilities will encompass the following key areas: Customer Interaction: Interface with customers to resolve 1st and 2nd tier problems or inquiries promptly and efficiently. Verify contacts and customer information to ensure accuracy and completeness. Issue Resolution: Examine customer problems and implement appropriate...

  • VIP Customer Service Associate

    4 weeks ago

    Egypt Concrete For Readymade G... Full time

    Job Description Familiar with A and A+ customer categories  VIP account management  Customer complaints handlings  Inbound and outbound calls Customers inquiries handling (phone/social media/emails) Reporting and analysis  Communicating with back offices and non-customer-facing departments  Great ability to multitask  Familiar with loyalty programs...

  • Customer Service and Social Media Moderator

    3 weeks ago

    Egypt BasmalaBeads Full time

    Job Description We are seeking a dedicated and proactive Customer Service and Social Media Moderator to join our team. The ideal candidate will be responsible for handling customer inquiries, closing sales, moderating our social media platforms, and generating reports for management on customer service data. This role requires someone who can actively...

  • Customer Service Officer

    4 weeks ago

    Egypt Colortek Egypt Epdc Full time

    Job Description Reporting to the General Manager, the Customer Service Officer will interact with customers via phone or email to provide information in response to inquiries about Colortek’s products and services, to handle and resolve customer cases. Also, will assume the responsibility for proactively developing business opportunities in both public...

  • Customer Service Agent

    2 months ago

    Egypt Edutech Labs Fze Full time

    Job Description Job details: - Expected Salary: 200 USD  The training period shall be paid with a full salary. - After the end of the training period, a monthly bonus system begins. - Number of working hours: 12 hours a day, 6 days a week Working hours: from 12 noon to 12 am Cairo time Why work with us? Our goal at Edutech Labs is to be the No. 1 academy...

  • English Customer Service

    4 weeks ago

    Egypt Sutherland Full time

    Job Description Job title : Technical Customer Support Retention Specialist Responsibilities : Responsible for the technical support & inquiries of USA customers Job Requirements Qualifications : No experience needed Excellent phone etiquette and excellent verbal, written, and interpersonal skills Fluent English speakers [ Very Good To Excellent...

  • Sales Account Manager

    4 weeks ago

    Egypt City Glass Full time

    Job Description Job Summary: The successful candidate will be responsible for managing and expanding our client base within an industrial environment, with a strong preference for experience in the glass industry. This role requires excellent communication and negotiation skills, a customer-centric approach, and the ability to achieve and exceed sales...

  • Customer Service Agent | Dutch Speaker

    2 months ago

    Egypt Intouch CX Full time

    Job Description Respond to customer-submitted inquiries in a timely manner via Emails & chats Queue-based, typing work will account for approximately 90% of the role. Training, 1:1s/ team meetings, reviewing guides/resources will account for about 10% of the time. Troubleshoot and guide customers through questions and issues with their Account, Billing,...

  • Customer Service Representative UK/IE

    2 months ago

    Egypt _VOIS Egypt Full time

    Job Description Act as a front-line interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. Work remote from anywhere inside Egypt. Maintaining the customer experience and providing the best image to the company Benefits Very Attractive Package Training and working from...

  • Customer Service Agent " Real Estate Only "

    4 weeks ago

    Egypt maalem Full time

    Job Description Deal with clients’ queries promptly and professionally and in reference to Maalem policies and procedures Meets face-to-face with customers regarding requests or complaints and issues resolution. Handle customer complaints and requests in a timely manner. Prearranges customer site visits in coordination with engineering department. ...

  • Customer Service Representative

    4 weeks ago

    Egypt _VOIS Egypt Full time

    Job Description Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and...

  • VOIS - IE account - Customer Service Representative

    4 weeks ago

    Egypt _VOIS Egypt Full time

    Job Description Act as a front-line interface with customers of Vodafone Ireland Customers. Role involves responding to customers over the phone and resolving their inquiries. Work remotely from anywhere inside Egypt. Maintaining the customer experience and providing the best image to the company. Benefits Very Attractive Package Training and working...

  • VOIS - UK account - Customer Service Representative - WFH

    2 months ago

    Egypt _VOIS Egypt Full time

    Job Description Act as a front-line interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. Work remote from anywhere inside Egypt. Maintaining the customer experience and providing the best image to the company. Benefits Very Attractive Package Training and working from...

  • After sales service Representative

    4 weeks ago

    Egypt Mahgoub Group Full time

    Job Description Deal directly with customers either by telephone Attract potential customers by answering product and service questions Maintain customer records by updating account information Resolve product or service problems by clarifying the customer's complaint Follow up with customers Maintain customer databases Job Requirements ...

  • Export Development Officer

    1 month ago

    Egypt Expolink Full time

    Job Description Coordinate in cooperation with sector head on the activities set forth in the yearly work plan Manage and overlook the implementation of approved activities through a clear action plan Network with sector members and stakeholders Manage the on-going update and implementation of projects/activities automated system. Ensure effective...

  • Vodafone Egypt insource

    2 weeks ago

    Egypt _VOIS Egypt Full time

    Job Description Act as a front-line interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. Work remote from anywhere inside Egypt. Maintaining the customer experience and providing the best image to the company. Benefits: Attractive performance Bonus Free Red line Handset...

  • Physiotherapist

    2 months ago

    Egypt Bioskin Spa Full time

    Job Description Position Goal The session maker contributes to the spa’s conversion goals, and overall sales to meet sales target. She is at the front line with customers, following company’s processes and protocols to reach customer satisfaction as she becomes their customers’ personal beauty therapist. Tasks, Duties & Responsibilities Suggest...

  • Project Coordinator Design and Technical Services

    2 weeks ago

    Cairo, Egypt Accor Full time

    Job DescriptionThe Project Coordinator Design and Technical Services will be integral to the success of our global growth plans, supporting the direction of our design strategy for existing hotels and new design initiatives for all new build, conversion, renovation and prototype hotel projects within Accor.To be an exemplary Ambassador for Accor in all...

  • Automation technical sales and service engineer

    1 month ago

    Egypt RMS Full time

    Job Description 05-2024  RMS is looking for an experienced Automation technical sales and service engineer who is passionate for crafting best technical solutions. Role Description: Analyze customer requirements and/or tender specs. Develop both technical and commercial proposals under account manager supervision. Liaise with vendors and manufacturers...

French Customer Service

4 months ago

Egypt MICO WORLD Full time
MICO WORLD is a world-leading open social platform founded in 2014.

We are dedicated to creating unbeatable, high-quality, and diverse social products worldwide, which provide accessible and robust social experiences to millions of users in over 150 countries and regions.

With our products, users can enjoy video and voice chats, live streaming, games, and more. We have more than 100 million global users and over 150 thousand contracted anchors. Our main markets include the Middle East, Southeast Asia, South Asia, Europe, and America. We continue to enhance localization management and promote branding worldwide.

Role Description:

This is a full-time on-site Customer service Specialist (Back-office) role located in El Maadi for French speakers only.

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers.
  • Communicating with customers through various chats and resolving their complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Qualifications

  • Strong communication skills.
  • Fluent in French (speaking and writing) is a must.
  • Proficiency in English is a must.
  • Creative and innovative personality.
  • Computer literacy.
  • Previous experience in customer service.
  • Bachelor's degree in any related field

Vacancy details

  • Flexible hours and rotational offdays.
  • Attractive package.
  • Transportation allowance.
  • Social and medical insurance.
  • Non voice account.

Type d'emploi :
Temps plein

Salaire :
à partir de E£15 000,00 par mois

Langue:

  • Française (Exigé)

Ability to Commute:
- المعادي (Exigé)

Ability to Relocate:
- المعادي: Relocate before starting work (Optionnel)