Housekeeping Supervisor

2 weeks ago

Cairo, Cairo, Egypt AccorHotels Full time
  • Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues.
  • Supervise and coach team members' performance toward achieving exceptional guest service.
  • Audit work of Room Attendants in assigned areas to remain consistent with Accor standards.
  • Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned.
  • Proactively identify potential day-to-day operational concerns, determine appropriate solutions and follow-up to ensure high service levels are maintained.
  • Demonstrate Accor core values in all interactions.
  • Ensure employees receive the required training and support to effectively perform their roles.
  • Manage all aspects of Room Attendants' performance including the completion of annual performance reviews.
  • Assist in the preparation of preventive housekeeping maintenance reports and analyses.

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