Business Researcher

1 month ago


Egypt MISC Industrial Automation Systems Full time
Job Details

Experience Needed:1 to 3 years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Bachelor's Degree

Salary:Confidential

Job Categories:

Skills And Tools:SalesBusiness DevelopmentCustomer ServiceinterpersonalCRMMarket ResearchNegotiation

Job Description

  • Calling potential clients, explaining the services and fixing appointments for Business development team to meet.
  • Accurately recording the details and status of the calls/entering them in the CRM/updating records
  • Developing in-depth knowledge on the services offered
  • Continually meeting and exceeding the daily/monthly targets with respect to call volumes and business 
  • Initiating repeated orders by follow up phone calls after the customers' deals
  • Carrying out market research on how to address customers 
  • Preparation of Comparison of competitors' offer conditions 
  • Address any questions or issues customers may have 
  • Communicate with customers and offer solution based on their requirements 
  • Direct prospects and leads to the sales team.
  • Track and document calls and sales.
  • Prepare and present achievements monthly reports and KPIs.
Job Requirements

  • 1-3 years of experience in a Sales, Customer Service or related role, preferably in tele sales/telecalls
  • Excellent telephone etiquette
  • Ability to stay professional and focused in stressful situations 
  • Strong customer-orientation and communication skills 
  • Ability to work towards strict targets. 
  • Hand on experience with sales tools such as CRM software
  • Maintain a friendly, professional tone at all times
  • Great interpersonal, communication, presentation and negotiation skills

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