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Telesales Representative

2 months ago

Cairo, Egypt lxbfYeaa Full time

Course Consultant

Conduct calls to prospective customers to promote and sell our products and services.Handle customersâ inquiries and convert them into sales opportunities.Understand customer needs and requirements to provide appropriate solutions and close sales.Consistently achieve monthly sales targets.Follow up on marketing leads and maintain accurate and up-to-date records of all sales activities in the CRM system.

 

Student Success

Build and maintain strong relationships with paid users through telephone and online communication, ensuring the delivery of learning services.Monitor and support users' learning progress, providing timely feedback, resolving any issues, and assisting them in achieving their educational goals.Drive user renewals, focusing on improving renewal rates by proactively managing user engagement and satisfaction.Execute work plans and achieve monthly renewal sales targets while maintaining accurate and up-to-date student records in the database.Enhance customer satisfaction, expand customer resources, and actively promote user recommendations and referrals.
Proven experience in sales or a similar role, preferably from telesales industries.Excellent communication and interpersonal skills.Proficient in the English language in both reading and writing.