Change Manager
1 month ago
About you Skills / Qualifications: Ø Excellent Knowledge of networking technologies at layer 2 and layer 3 of the OSI Model Ø Understanding of networking technology LAN, WAN, UCC Ø Cisco Call Manager Experience Ø Understanding of VOIP and IPT technology Ø Willing to work in 24x7 environment Ø Good interpersonal, communication skills Ø Good time management, and organizational skills Ø Ability to work under pressure to deal with multiple tasks Ø Customer Oriented Attitude Ø Ability to work under pressure and multitasking Ø Proactive and self-motivated Ø Good analytical and problem solving skills Ø Team Spirit Ø Fluent in both spoken and written English Educational background: Ø Degree in telecommunication and/or computer sciences engineering field Ø CCNA is a must Ø CCNA Voice or CIPT certified person is preferable Ø ITIL Foundation Knowledge Ø ITIL Foundation Certified is preferred Professional Experience: Ø 1-3 years’ experience in telecommunications field Ø 1-2 year of - Experience in networking operational environment (IPT/VOIP/IP) Ø 1-3 years’ experience in a customer oriented position
Additional information
Department Customer Services & Operations
Contract Regular
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