supervisor de call center

Job Summary We are looking for an experienced Talent Acquisition Supervisor to lead and support high-volume recruitment activities within the BPO industry. The role will be responsible for supervising the recruitment team, ensuring hiring targets are achieved, maintaining recruitment quality, and improving the overall candidate and stakeholder...

Job Description The Facilities Supervisor – Maintenance will have a significant impact on customer experience. The Facilities Supervisor – Maintenance will have the ability to lead other technicians, design solutions for challenging problems, manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities,...

Company Description TP Group, known for nearly 47 years as Teleperformance, is a global leader in digital business services and customer experience management. The company has evolved to meet the demands of the AI era, combining advanced technology with a human-centered approach. TP focuses on delivering sharper, modern, and empathetic support solutions for...

**Company Description** TP Cairo EG is part of a global customer experience and business process outsourcing group that supports leading brands across multiple industries, including insurance. The Cairo site provides multilingual contact center services, combining local talent with international standards of performance and compliance. Team members work in a...

**Company Description** TP Cairo EG is part of a global customer experience and business process outsourcing group that supports leading brands across multiple industries, including insurance. The Cairo site provides multilingual contact center services, combining local talent with international standards of performance and compliance. Team members work in a...

  About the Job   The Training and Quality Assurance Lead will be responsible for overseeing training initiatives by providing support and supervision, and ensuring production objectives and performance standards are met in accordance with IntouchCX and customer metrics. The ideal candidate will serve an active role in content creation for training...

**Company Description** CX Consulting is a customer experience advisory firm focused on helping organizations improve how they engage with their clients. The company provides consulting, training, and operational support services to enhance service quality and sales performance across multiple industries, including real estate. CX Consulting emphasizes...

Company Description NEXperience is a CX innovation company that helps global brands transform how they interact with their customers. By combining skilled talent, advanced AI, and deep industry knowledge, NEXperience delivers scalable nearshore solutions across customer support, digital sales, and back-office operations. The company provides BPO and CX...

Overview We Are PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE...

Nouvelage Clinics is seeking an experienced and results-driven Call Center Manager to lead and optimize call center operations across our network of aesthetic and dermatology clinics. The Call Center Manager will be responsible for managing the call center team, improving patient experience, maximizing appointment bookings and conversion rates, and ensuring...

Summary Acts as the customer's main point of contact at the service reception, from appointment through vehicle handover. Captures customer concerns accurately, opens and prices job cards, explains recommended work and estimates, keeps customers updated on progress, and ensures vehicles are delivered on time, correctly invoiced and to OEM and MAG service...

**Company Description** Aura Communication is a leading HR outsourcing, staffing, and payroll outsourcing consultancy founded in 2012 and headquartered in Cairo, Egypt, with an additional branch in Miami, Florida, USA. The company operates across Egypt and the wider MENA region, including Iraq, Syria, Jordan, Morocco, Algeria, and Saudi Arabia. Aura serves...

Location: Soter, Alexandria (on-site) Position Type: Full-Time Schedule: [Monday–Friday], (US business hours) Reports To: Team Leader / Client-Designated Supervisor Position Summary The Medical Appointment Scheduler books, confirms, changes and cancels patient appointments for US medical clients. You are the first voice patients hear, so accuracy,...

- Location: Soter, Alexandria (on-site) Position - Type: Full-Time Schedule: [Monday–Friday], (US business hours) - Reports To: Team Leader / Client-Designated Supervisor - Position Summary The Medical Appointment Scheduler books, confirms, changes and cancels patient appointments for US medical clients. You are the first voice patients hear, so accuracy,...

Location: Soter, Alexandria (on-site) Position Type: Full-Time Schedule: [Monday–Friday], (US business hours) Reports To: Team Leader / Client-Designated Supervisor Position Summary The Medical Appointment Scheduler books, confirms, changes and cancels patient appointments for US medical clients. You are the first voice patients hear, so accuracy,...

**Company Description** ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized, and innovative outsourcing solutions that address the unique needs of each client’s business. With strong global coverage and deep...

Descriptionmylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you’re purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale...

**Company Description** Alorica is a global customer experience (CX) company that partners with organizations from strategy through execution to create memorable customer journeys and long-term loyalty. The company combines proven performance, industry expertise, and advanced technology to deliver measurable results and innovative solutions. Alorica...

  About the Job   We’re changing the way people think about customer service, and we need your help!   We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.   As Quality...

**Company Description** TP Group, formerly known as Teleperformance, is a global leader in digital business services with nearly 47 years of industry experience. The company has evolved to meet the demands of the AI era, offering sharper, more modern, and empathetic solutions. TP Group focuses on intelligent, future-proof services that support clients in...